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Business Profile

Auto Rentals and Leasing

Broadway Supercars LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Rentals and Leasing.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/29/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The guy working on my car could not fix the interior ambient light. I came back several times with no results. He got rude and nasty when I told him that the touchpad did not need to be fixed cause it was just off in the system. I called the insurance company to see if I can fix my car somewhere else and they told me that they paid broadway performance already for the ambient light and the touchpad and the door handle light. I knew something was up because they never touched the touchpad and it is still the original one that came with the car. ******** **** can verify that. The ambient light doesnt work still and they got paid for that. I even handed over pieces of clips I found on the floor after the repair and they said it was probably off the old unit. I just dont understand why would you want to get paid for things that dont work. Taking the resources my insurance company provides to fix the problem and not fixing it leaves the burden on me. I pay for insurance to avoid that. Not accomplishing tasks and saying you did is not a good way to conduct business. I even tried to come back another day and when I called the office number he said take it somewhere else. Im really disappointed and frustrated with the process. This is by far the worst experience I had with any auto repair business.

Broadway Supercars LLC is NOT a BBB Accredited Business.

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