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Business Profile

Apartments

Mi Place At Brightmoir

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/27/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 9/9/24 I applied for an apartment at ** ***** at ********** in Sicklerville NJ where I had to pay a $200 reimbursable holding fee on top of the application fee. On 9/12/24 I was denied by the apartment and was told the $200 fee would be sent back to me. Since then I have made at least 5 phone calls, sent multiple emails and even reached out the company via Facebook in an attempt to get the money back. At first, the phone was being answered and I was being told they have too look into and of the timeline to get the check. The original timeline was 10 business days after the denial. I have never been told the check was sent to me and now the company is not responding to me at all. I would just like to receive the $200 back from this company.

Mi Place At Brightmoir is NOT a BBB Accredited Business.

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