Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:09/19/2024

  Type:Order Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  3/29/24 $7,000 deposit for achitect/prints and permits. 5/1/24 additional $30,000 payment and contract was signed to start the following work. Remove old roof install new trusses, plywood and shingles. Remove old siding and install new siding. Remove old skirt around foundation of dwelling and replace with stucco over pt wood. remove and replace front porch and rear porch. Remove and replace gutters. 8/24/24 work started. 9/9/24 spoke with contractor about failing 1st inspection and poor craftsmanship.Contractor was unproffesional, screaming and cursing at me. I verbally fired him based on fear of his actions and lies.9/10/24 spoke with contractor and his wife about contining the work. They agreed to correct the poor craftsmanship. They made multiple attemps to correct issues without sucess.9/16/24 Contractor demanded $10,000 more, I refused to pay based on contract and no part of the job being completed yet. He verbally quit and advised me he put a lein on my property. To date Original job cost $57,000.Deposit of $37,000. roof untouched,siding not finished,stucco not finished, porchx2 removed not replaced. I have no access to my home except for through my garage that cant be secure because he removed the door frame to overhead door. I am handicap and in a motorized chair. I want my materials he took off the jobsite and my money returned except for the cost of trusses and permits.I also have all the trash piled in my yard because he refused to get a dumpster even though contract stated he would remove trash.

• Initial Complaint

  Date:05/01/2023

  Type:Service or Repair Issues
  Status:

  UnansweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I obtained lions construction (***********************) on 7/6/2022 to add a 3 sessions room and lay a cement patio. The contractor started the construction the first week of July. It took 6 months to complete the sunroom. It took 9 months to lay the patio. ************** kept making excused that I was on the schedule for cement delivery. After numerous calls and texts and promises, the patio construction started 4/17/23. Now, I have a leak coming from one of the sliding glass door when it rains. Lion's construction made a verbal promise to fix my front step and cracked sidewalk because of his delay in construction. I started texting Lion's construction owner because the roof needs to be repaired because it was laid and cut wrong water can come in. Also, no railings were placed on the front step. I'm handicapped and need a rail to get up the front step. This project is almost a year in the making. Please guide me. I need the following done to finalize the contract. ************** provides Very poor work quality, Poor communication with owner, poor time management. Please help me I am a senior citizen. He has taken advantage of me because am alone and know nothing about construction. I can provide all documentation if needed.To complete his contract the following will need to be completed:1. Fix roof shingles 2. Add railings to front step 3. Fix water leak from sliding glass door into the sunroom 4. Remove contract debris that was left in back yard Thank you very much ********************* ************