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Business Profile

Towing Company

Majestic Towing & Transport Inc.

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/11/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am filing this complaint because this establishment is owned and run by very rude and disgusting people. And because they are a towing company, they have the upper hand when it comes to having the power to treat you and act however they want because no matter what you have no choice but to deal with it and pay to release your car. Besides that, I had a terrible experience with this particular towing company. They treated me and my mother like garbage. On top of that, they refused to give a bill, invoice, or anything official showing the charges of what we owed before payment. In what world do you not get a bill showing you what you are about to pay for? When you go to a restaurant, you get a bill. When you order things online, you have a cart showing everything your about to pay for. There's always a bill! After intense arguing and rude verbal abuse from the braindead cashier, he agreed to give us a handwritten bill. Only after we paid, did he give us an OFFICIAL and PRINTED receipt of all charges. How is it that he can print a receipt but not a bill/invoice? I would like to dispute these charges and see if I was correctly charged. Or if I was in any way overcharged. And if so, I demand compensation, or a refund. Attached are Scans of documents of receipts as well as the ridiculous handwritten bill. Please help! This place needs to fix up or be put to an end.

Majestic Towing & Transport Inc. is NOT a BBB Accredited Business.

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