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Business Profile

Optometrist

Associates in Eyecare

This business is NOT BBB Accredited.

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1

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Review Details

  • Michael M

    Date: 05/21/2024

    I went to ************** for DMEK and Cataract surgery. She was recommended highly.She is assisted by a personal surgical coordinator, *******************, who handles arrangements, forms, and medications prior to and after the surgery. I completed the exam regiment and had an appointment for the surgery; but the required medication did not arrive. When it finally can it was not as prescribed by **************. I both called and wrote both to *** ***** and **************. Some changes were made; but I still did not receive what was prescribed. Again I called and wrote; but I was never able to speak with **************, either the messages were not getting through or she was too busy or otherwise occupied. Without having the required medication at hand, I had no choice but to cancel the surgery. I explained this to ************** and **************. I received no replies, except a persistent invoice for services rendered, even thou my account was paid in full. At this time ************** is threatening to take me to court for a balance I do not owe. I suggest you find another surgeon because communication is impossible with **************.

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