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Business Profile

Videographers

Jodi Media Weddings

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Videographers.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/03/2024

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    **** Media/***************** AKA *********************** was hired to videograph my wedding in April of 2023. I paid him a $600 deposit in approximately early 2022. He answered emails and phone calls regularly, and then the day of the wedding, he ghosted me. No one showed to videograph my wedding - no phone call, no text, no email, and no one was sent as a backup. He is a fraud and Im devastated I have no video to look back on of my wedding. Im sure he will make another company name to keep up with his scheme and ruin other weddings like he did mine.

  • Initial Complaint

    Date:01/31/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On November 5, 2021 my fiance, *****, and I paid a deposit to this company to be our videographer for our wedding on 09/09/2023. Over the last few months, various negative reviews have come out regarding **** Media and specifically their videographer, ***************** which have included him no-showing weddings and not giving couples their videos after they paid. Due to our concern, we asked to withdraw from our contract and kindly ask for our deposit back since our contract is with a company which no longer exists. Since this, Jodi Media weddings has closed, and ***************** now goes by ***********************. Despite our efforts to get our deposit back amicably, **** has not responded to our emails and has also blocked my number. Our contract is with Jodi Media Weddings which is no longer in business. There is also a news article regarding the situation: *******************************************************************************************************. Our bank has not been helpful and now I have no way of getting in touch with him.

Jodi Media Weddings is NOT a BBB Accredited Business.

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