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Business Profile

Heating and Air Conditioning

Sledzik Air Conditioning

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Heating and Air Conditioning.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:07/12/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    AC WENT OUT IN SINGLE FAMILY RESIDENCE. SLEDZIK SENT OUT A **** ON(7/7) AN EMERGENCY CALL. THE SERVICE CHARGE WAS $125. THE **** CAME AND APPARENTLY TEMPORARILY CORRECTED THE PROBLEM AND ALSO SAID I SHOULD CHECK THE ***** (OR WHATEVER THE NEW NAME FOR THE *** IS) AND SAID I WAS SHORT 1 POUND AND IF I WANTED IT IT WAS $95, SO I SAID YES. SO THE ***** I PAID THE GUY WAS $220. THE NEXT *** THE INITIAL PROBLEM RECURRED WHICH WAS NO AIR WAS BLOWING INTO THE HOUSE. THE CONDENSER WAS RUNNING FINE BUT WHAT I SUSPECTED AND WAS LATER CONFIRMED WAS THAT THE BLOWER MOTOR WAS DEAD. THEY SENT ANOTHER **** THE FOLLOWING *** TO CONFIRM MY SUSPICIONS AND HE SAID IT WAS THE BLOWER AND THEY WOULD HAVE TO ORDER ONE. THERE WAS NO CHARGE FOR THIS CALL BUT I DIDN'T THINK THERE SHOULD BE SINCE THE FIRST **** WAS THERE THE *** BEFORE GIVING ME THE FALSE SENSE OF SECURITY BECAUSE THE BLOWER WORKED I GUESS FOR ABOUT 12 HOURS THEN DIED. BACK TO THE SECOND ****. AFTER HE CONFIRMED A DEAD BLOWER HE SAID (LIKE I ALREADY MENTIONED ABOVE) THAT HIS COMPANY WOULD HAVE TO ORDER A NEW ONE. SO I SAID AS HE CAME DOWN FROM THE ***** HOW WILL THEY KNOW WHICH MOTOR TO ORDER WITHOUT A MODEL# AND SERIAL#. HE SAID THEY WOULD KNOW. INCIDENTALLY I WAS IN THE ***** WITH HIM WATCHING HIS EVERY MOVE. WELL I GUESS HE WAS NOT TRUTHFUL AND I RECEIVED A CALL TO*** FROM SLEDZIK SAYING THEY WANT TO SEND ANOTHER **** TO RETRIEVE THE SERIAL NUMBER JUST TO ORDER IT. I HAVE BEEN DYING IN THIS HEAT AND BOUGHT A STAND UP AIR CONDITIONER AT THE ***** OF $558. LONG STORY SHORT I DID MY OWN HOMEWORK AND ORDERED THE PART WHICH I HAVE AND AM HAVING INSTALLED. I BELIEVE I SHOULD BE REFUNDED JUST MY SERVICE CHARGE OF $125 BECAUSE THE PROBLEM WAS NEVER DIAGNOSED PROPERLY THE FIRST TIME AND THE SECOND TIME THE **** DIDN'T EVEN KNOW THE MODEL OR SERIAL NUMBERS OR THE **** OF AIR HANDLER. THIS WAS THE SECOND COMPANY I HAD OUT AND THE FIRST WAS *************** WHO IS A REAL SCAM ARTIST AND I ALSO WANT TO FILE A COMPLAINT WITH THE BBB.

Sledzik Air Conditioning is NOT a BBB Accredited Business.

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