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Business Profile

Tattoos

Shoreline Tattoo

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:02/21/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I contacted **** at Shoreline Tattoo, inquiring if he did tattoo cover *** and attached a photo of my tattoo and described what I wanted the old ugly skull tattoo to cover --- an Irish Celtic Cross. He emailed me back that he would love to do a cover up of the tattoo I sent a photo of him and thought it might be "tricky" .... He said he was confident that he could do it. He said I would have to give him $150 to "secure an appointment" with him. About a week and a half later I visited his shop and told him that I had the $150 in cash per his request. I asked that he give me a receipt for my $150 d list and he says "Oh I don't have a receipt book". I explain that I wasn't confident about giving him my cash if he couldn't at least give me a receipt. I told him that all he needed was a pen and a piece of paper to give me a receipt, irregardless of whether or not he had a receipt book. Begrudgingly, he finally gets a pen and scribbles his signature on an old card he had. He says he is not familiar with Celtic Crosses or Celtic art but I say no problem --- I will email you some Celtic Cross imagery and links to Celtic art sites etc. he says cool, I will draw a sketch of the Celtic Cross tattoo and run it by you via email.Two weeks pass and I emailed him tons of Celtic Cross images and Celtic art but he never responds until the day before the designated appointment day, I emailed him and ask him if he has any sketches that I can look at and his only response is :"Listen Nanyo, I am still working on it."I show up at his shop on at the designated time : Thursday February 13th, 2025 at 12:30 PM. He doesn't have anything drawn for the tattoo as he claimed he would when I gave him the $150 deposit so he reschedules the appt, saying he will be ready with the Celtic Cross drawn on Saturday the 15th. I show up there at Saturday and he still doesn't have the drawing for the tattoo and he doesn't want to do the tatto. I ask him if he can refund the $150 and he says no.

Shoreline Tattoo is NOT a BBB Accredited Business.

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