We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Web Hosting

Host Department LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Web Hosting.

Reviews

Customer Review Ratings

1

Average of 3 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • John T

    Date: 08/03/2024

    Poor quality web hosting, somewhat aggressive tactics after cancelling service.I finally got fed up with the poor service I was receiving from HostDepartment, so I subscribed to a different hosting service (which is immeasurably better - I never have problems uploading files now). I notified HostDepartment, and removed all my files from their site. I did not expect a refund of my unused months (it would have been nice, but beyond what I expect from this company), so I just let the account lapse. Fortunately, I deleted all my credit card information. Despite have told them I had discontinued use of their service, as it got closer to the renewal date, I started getting emails telling me that I did not have a valid payment method on file. Each time, I replied stating that I had closed the account and to please stop invoicing me. Each time, they ignored my request, and yesterday I received an email saying "This is a billing notice that your invoice no. ******** which was generated on Wednesday, July 17th, 2024 is now overdue."So, after experiencing repeated problems with accessing my site while I had the account, I am now experiencing rather aggressive attempts to make me pay for a service I cancelled. Be warned.

  • John F

    Date: 02/17/2024

    Host Department used to be a good company and a valid web hosting service.The quality of the service has deteriorated over time and the only association I have left with them is a domain registration.Now their support is almost nonexistent and they refuse to answer any further emails after an initial one. I want to transfer my domain registration to another service but they claim I made a change and it can't be done for another 90 days. I made no change to the basic information for my account.This company now deserves an F minus.

  • Michael L

    Date: 03/28/2023

    TERRIBLE TERRIBLE SERVICE! They don't have a functioning Help Desk. They don't respond to emails or even messages on social media. My account has been suspended for 3 weeks for some glitch in their system and it hasn't been corrected at this time. They are slow to act on any requests. Not worth the hassle.

Host Department LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.