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Business Profile

Auto Services

AAA Southern New England

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Services.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Roslyn Shirley

    Date: 12/14/2023

    I worked with a woman by the name ***************************. First she seemed very helpful, she submitted paperwork over to my email because I told her I was looking to leave My insurance company. I told her I would contact her when I had the funds because I have just paid my insurance, so the next month I would go with AAA. I did exactly what I said called her back left her messages, but I noticed she never got back to me. I spoke to another person they left her a message to get back to me she still didnt call me back so at that point I was turned off and didnt want to work with her. I called again for another person they told me because she had already submitted a proposal to me that she do the order so they finally got her on the phone with me and she seemed no so interested in helping me. I even asked her are you even interested in helping me she said with a faint voice yes. She now made the price higher, but I didnt complain about it at first we agreed that she would call me the following day at 4pm to finalize everything and she stood me up once again so I had to end up paying my insurance company another payment. I also called AAA again after ***** not getting back to me and spoke to another agent she gave me a higher price in just a days time. Finally I told the new agent I want to speak to the manager or supervisor and he called me took all my information but then he never got back to me either.

AAA Southern New England is NOT a BBB Accredited Business.

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