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Business Profile

Mold Remediation

MRH General Contracting LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Mold Remediation.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/18/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    WE HIRED MRH CONTRACTING TO INSTALL A DISHWASHER ON OCTOBER 18TH. SHORTLY AFTER HE LEFT, THE MACHINE FAILED TO DRAIN. THE ***** CODE ON THE DISHWASHER INDICATES AN INSTALL ISSUE. I CALLED **** AND WAS TOLD HE WOULD NEED TO RE-DO THE DRAIN. I TOLD HIM FINE. HE WAS SUPPOSED TO COME TO MY HOUSE A FEW DAYS LATER. ON THE APPOINTED TIME HE NEVER SHOWED UP. TOLD ME THAT HE HAD A JOB RUN OVER AND WOULD BE IN TOUCH TO RESCHEDULE. A FEW DAYS LATER WE RE-SCHEDULED AND ONCE AGAIN, HE WAS A NO SHOW. THIS TIME, NO CALL TEXT ETC. WHEN I FINALLY REACHED HIM, HE SAID HE HAD COVID AND WAS UNABLE TO WORK FOR A WEEK. I TOLD HIM TO CALL ME WHEN HE WAS READY. OVER A WEEK LATER I REACHED OUT AND HE SAID HE WAS WORKING AGAIN BUT ASKED FOR A FEW DAYS TO SCHEDULE AS HE WAS TRYING TO GET CAUGHT UP. REACHED OUT ON WEDNESDAY OF THIS WEEK AND WE MADE AN APPOINTMENT FOR TODAY (SATURDAY 11/18 AT 12PM). ONCE AGAIN, NO SHOW, NO TEXT NO PHONE CALL. I NOW NEED TO HIRE A NEW PERSON AS I HAVE A DISHWASHER I CANT USE. SINCE I HAVE BEEN UNABLE TO USE THIS DISHWASHER THAT I PAID FOR HIM TO INSTALL AND THIS IS AN INSTALL ISSUE, I WANT A REFUND OF THE MONEY PAID TO HIM.

MRH General Contracting LLC is NOT a BBB Accredited Business.

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