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Business Profile

Self Laundry Service

Magtag Laundry

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:09/24/2024

    Type:Service or Repair Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I brought refrigerator May 12, 2024, on may the 26, 2024 a repair on inside of freezer. The strip that holds inside panel was open all the way across door. The came out on June 26, 2024 to repair door. Since then i a have noticed a loud noise like 3 knots 2 sec. 3 knocks about 5 times and then loud noise like the motor coming on for ice maker. The ice maker is not hooked up no water line. And then the regular motor clicks on. I am an elder and the refrigerator makes too much noise. Its nerve wrecking. I have been trying to contact Maytag on the same 800, I use for the door with no respond. I would stay on phone for 1 hour and decide to have them call me back, I left my number with no responds, So my last result is Better Business Bureau. I am requesting to return the Maytag refrigerator, it is too much problems. I am 70 years old and I have never had so much trouble with a new refrigerator. I am requesting to return and getting a refund for what i have paid thus far,

Magtag Laundry is NOT a BBB Accredited Business.

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