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Business Profile

Transmission

Transmission Parts Distributors, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Transmission.

Complaints

This profile includes complaints for Transmission Parts Distributors, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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Transmission Parts Distributors, LLC has 2 locations, listed below.

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    Customer Complaints Summary

    • 9 total complaints in the last 3 years.
    • 3 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:11/21/2024

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      On March 14, 2024 I ordered parts for a specific transmission from this company that stated the parts were available or available after a short period of time. I placed two seperate orders for a total of $396.30. My order numbers are ****** and ******. I have called this company many times and have left multiple voicemails checking on order status. The company has failed to return phone calls pertaining to the status of parts or a refund of my money. At this point I would like to get my money back for my order and source these parts from another company

    • Initial Complaint

      Date:10/30/2024

      Type:Delivery Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I ordered a part on 10/23/24 to be delivered before 10/30/24. Immediate email confirmation of transaction and payment taken from credit card. No further info provided by company. I called three times - only possibility is to leave a voicemail. No return call, no email response. Impossible to log on to see order status. No communication from company. I am disputing credit card charge. WILL NEVER ORDER FROM THEM AGAIN AND WANT TO WARN OTHERS. Thank you for visible complaints that were the same as mine. Company is a scam. All parties should be arrested and prosecuted.

    • Initial Complaint

      Date:04/09/2024

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I made a purchase from this company and they have failed to deliver the parts and I have not been able to contact them since they got my money, they will not return calls. I just want a refund. I have since went online and checked with BBB and it looks like this is a pattern for this company.

    • Initial Complaint

      Date:12/06/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I purchase a part for my transmission and it didn't work so I sent part back for refund my refund pose to been here October 16th have tried calling them also been emailing them still no response. They text me said that part I sent them was used .well I told them that part was the one they sent me.if that was not their part why they have not returned it to my address.

    Transmission Parts Distributors, LLC is NOT a BBB Accredited Business.

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