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Business Profile

Caterer

Startups Catering and Events

This business is NOT BBB Accredited.

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1

Average of 1 Customer Review

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Review Details

  • Matt R.

    Date: 04/16/2025

    TERRIBLE CATERING EXPERIENCE - STAY FAR AWAY!!Startups Catering was hired to provide the catering for our wedding after finding their company listed on ***********. A FEW of the shortcomings: Staff arrived well over an hour LATE.The presentation of the food at the wedding was INCREDIBLY SUBAR. The presentation was not remotely similar to the photos on the Startups website. We later realized that most if not all of the companies online photos were most likely pulled from ********* the time my wife and I went to get food at the cocktail hour they were completely out of multiple appetizers. The Tri Tip carving station was labeled as TRIP TIP which confused many guests. Guests complained that the beef was undercooked, chewy, and could not cut it up due to a lack of steak knives on the tables.Pasta was served plain in the trays without sauce which was aesthetically unappealing and caused the pasta to clump together. The sauces were coagulated which looked extremely unappetizing.The Mahi Mahi was labeled as Halibut which could have caused a SERIOUS issue if someone was allergic.Employees were seen bussing the tables with black garbage bags during the reception. After the wedding I received MANY complaints from guests and vendors stating that there was not enough food and some DID NOT EVEN GET TO EAT. The photographers were seen eating fast food in the corner which was humiliating to say the least.After reaching out to the owner *** ******* about our dissatisfaction, I received no reply for 15 days. I finally received a reply of "Ok". It has now been over 6 months since the wedding, no resolution was ever given, and he has since stopped responding to all forms of communication. In conclusion, *** ******* has horrible customer service, used fraudulent images on his website, and car salesman-like friendliness/ tactics to assure my wife and I that our wedding day would be amazing, which in fact was nothing but a SCAM.SIMILAR REVIEWS ON ********!

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