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Business Profile

Telemarketing Services

Shore Financial Solutions

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Telemarketing Services.

Complaints

This profile includes complaints for Shore Financial Solutions's headquarters and its corporate-owned locations. To view all corporate locations, see

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Shore Financial Solutions has 2 locations, listed below.

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    Customer Complaints Summary

    • 5 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:08/29/2024

      Type:Customer Service Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      They call me on my cell phone, spoof numbers, calling without anyone on the line. I've told them numerous times to stop calling me but they don't. I'm on the Do Not Call List.

      Business Response

      Date: 08/29/2024

      We apologize and have added your information to our system as DO NOT CALL

    • Initial Complaint

      Date:01/04/2024

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Shore financial solutions manipulated me and broke my contract. They kept 80% of the money that I had accumulated in an escrow account in my name for the purpose of making a settlement to my merchant cash advance loan. They preyed on me more than the original MCA loan did. They pawned me off on a 3rd party company for communication and they wont talk to me now. When I told them that I needed to skip a couple payments, they convinced me that if I was having financial troubles that I could get my money back out of the escrow account. I was reluctant, but they told me it was my only option. When they sent me the check back, it was for 20% of what I had in the escrow account. I read my contract very carefully in which it states that if I fall out of the program or cant continue with payments that I am responsible for paying Shore financial solutions 10% of the original merchant cash advance balance that they were helping me pay off. This total would be $6300. They kept over 3 times this amount. I need help contacting them to make them take me seriously. I cant afford to *** them. Thank you for your consideration

    • Initial Complaint

      Date:02/10/2023

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The "company" Shore Financial keeps calling me several times a day. The number is made to look like it is a local call ************** but it is actually **************. They want to sell me financial services which I do not need and more importantly did not request. I repeatedly blocked the number which did not work. I asked them to remove me from their list and they refused. Please help.

    • Initial Complaint

      Date:01/06/2023

      Type:Order Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      The company calls my cell phone claiming they are not a lender but "help people get loans" and they are pushy and rude. I am on the FTC's Do Not Call registry and they continue to call me. I have never contacted this business nor expressed any desire to do business with them. We do not have debt to be consolidated and we are not interested in this company.

    • Initial Complaint

      Date:08/26/2022

      Type:Customer Service Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Called from a Local number, trying to offer me money, When i asked "addell" to remove me from the calling list he replied he can not do that. refused to give me his information and has violated the law. I called the number back , and was able to attain the information.

    Shore Financial Solutions is NOT a BBB Accredited Business.

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