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Business Profile

Tax Return Preparation

Parmigiano Tax-Wi$e Services LLC

This business is NOT BBB Accredited.

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  • Barbara S.

    Date: 09/17/2023

    Barbara S.

    Date: 09/17/2023

    *******************, owner of ************** Services, charged me a fee for filing for a "Senior Freeze" when doing my taxes. When I realized it was never done, I questioned her and she again stated she had done it. I called the Senior Freeze phone number, they confirmed that she never filed it as she said she did. Afterwards, I attempted to reach her and left several messages stating that I spoke with someone from Senior Freeze that confirmed it was never filed. She never returned any of my calls after that. I was out her fee and that money discounted through Senior Freeze. Additionally, she gave me misinformation on if it matters to wait until after the first of January to get divorced and how it will effect my taxes. She said it wouldn't matter, but it did, and I lost several thousand dollars as a result. These are things an experienced accountant should know. Not only did she lie to me, and give inaccurate information, she wasted a great deal of my time.

    Parmigiano Tax-Wi$e Services LLC

    Date: 09/19/2023

    I appreciate you taking the time to express your concerns, and I want to clarify the issues you've raised. Your feedback is essential, and I'm committed to addressing any misunderstandings.Firstly, The Senior Freeze program is separate from the income tax return process, and there is no additional fee associated with it. It has always been a bonus to my senior clients. The deadline for the Senior Freeze application this year is October 31st, and it does not have any impact on your income tax return, or the status of refund or debt owed. Your Federal and State Income Tax returns were prepared, signed e-file authorization by taxpayer and submitted to the appropriate authorities at which time payment was then made to our office. We discussed your PTR form and that it might be different due to the change in marital status, and I would have to consult with the state authority. I want to emphasize that my role is to provide tax advice within the scope of tax law. While I can offer guidance on tax-related matters, I do not provide legal or marital advice outside the purview of tax laws. My previous discussions with you about married filing jointly, married filing separately, and single filing options in 2022 were solely focused on the tax implications of these choices. I apologize that I was unable to answer some of your calls due to being out of the office for several weeks in July/August. Because of this, there was a lack of communication on my part and for that I am deeply sorry. If you have any specific concerns or questions related to your tax situation or any other tax-related matters, please feel free to reach out to me directly, and I will do my best to assist you.Once again, I appreciate your feedback and understanding. Your satisfaction is important to us, and we are committed to providing you with the best possible service. If you have any further questions or need assistance, please do not hesitate to contact me.

Parmigiano Tax-Wi$e Services LLC is NOT a BBB Accredited Business.

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