Reviews

This profile includes reviews for Garden State Veterinary Services's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Garden State Veterinary Services

  1200 Route 9 N Woodbridge, NJ 07095-1319

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  Garden State Veterinary Services

  PO Box 476 Iselin, NJ 08830-0476

Review Details

• Review fromMiriam A

  Date: 01/14/2025

  1 star
  This establishment will rip you off, find another Vet Emergency facility if possible. On 1/2/25 at approximately 5pm, I took my dog to Garden State Veterinary Services in **********, she was diagnosed with pneumonia and was admitted because she would need Oxygen Therapy. I was given a written quote that basically estimated that a 1-3 day stay would cost me between $3,500-$5,000. I paid them $5,000 in case she had to stay the full 3 days, using my Care Credit card and informed them that I am not to exceed that amount, I wanted them to call if anything comes up.Less than 24 hours after she was admitted, ****** from the ****************** sent me an email, asking for me to approve my estimate to $6,500. ****** then calls me that morning (again, less than 24 hours since I dropped off the dog) and I informed them the day before, I was not to exceed $5000, I told her I want to pick up my dog because I do not want to exceed $5000. ****** said she noted it and that the Vet should call me soon with an update on my dog. I picked up my dog, she was in the facility less than 48 hours, and they went ahead and charged me a total of $6100. $1,100 over what I specifically told them I could afford. The hospital told me that the Billing manager, who was ******, would call to discuss. I have been waiting 1/1/2 weeks for her call, even left 3 message and no phone call. I dont have the funds to pay over $3,000 a day, so I had to take my dog out early and have been nursing her to health, it has been incredibly stressful. Add the stress of getting screwed over $1,****** has been unbearable. I will be reporting this facility to every consumer advocate website in existence. Shame on them!

• Review fromAnna I

  Date: 09/05/2023

  1 star
  I hope GSVS goes out of business. The vets at this place should be ashamed to call themselves doctors. What happened to caring for animals instead of the money? One nurse really was trying to help me and I appreciate all her help. My dog, my heart, came in because he swallowed something and he needed an endoscopy asap. I was told the fee was $4,500 and all of it had to be paid before the procedure could be performed or for $1,200 they could push the object into his stomach to move it out of his esophagus. Moving the foreign object to his stomach should never have been an option. They knew it would kill him eventually which it did. I said to them if he's going to be under anesthesia already, why can't you just take the object out with the scope? I got no answer because it was about the money. I had half of the money and I told them I would have the rest in a few days. The vet said to me, let me see what I can do, made me think she was really going to try and help. Made me wait for an hour or so and came back and said to me, so what did you decide to do? I said excuse me? I thought you were going to try and help. My heart was crushed. I got the rest of the money 2 days later like I said but unfortunately, it was too late. I had to euthanize my dog. In the end, he couldn't walk, he wouldn't eat and he suffered because of money. It was a very traumatic experience. I can't write how I really feel but DO NOT TAKE YOUR PET TO THIS HOSPITAL. The only reason I dealt with them is because ******** did not do this type of procedure with the scope. I wish I would have read reviews of this place beforehand. Sitting in the waiting room, I would hear customers bills and how much they were being charged. One guy came in with his cat and he was charged $7,000. He was off the wall! It really is a shame. I would give them -0 stars but I have to give at least one and they don't deserve that.