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Business Profile

Transmission

Precision Transmission & Auto Repair

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Transmission.

Complaints

Customer Complaints Summary

  • 3 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/29/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    12/9/24
    $4051.75

    This company did a transmission repair my car still had a sound. Manager didnt want to fix the problem. He told me to take him to court.

  • Initial Complaint

    Date:08/13/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I took my car in for a transmission issue in May 2023 did not get my car back for 8 days. Picked my car up and the same night had the same issue. I took my car back the next day they looked at it and said there is nothing wrong. I have been back to this business 8 times for the same problem in the last 2 months. I am there every week they say they fixed the problem and within a week Im right back again. I have lost 2 jobs have spent over $1,000 on rental cars and other forms of transportation due to this situation. I have lost wages due to not being able to get to work or having to take off of work to try to get this situation resolved. Im stuck in a bad situation because I already spent $3,600 for Precision to fix my car. I cant have anyone else work on it because I have a warranty for the transmission and that would void my warranty. I cant just take a $3,600 loss so Im left taking my car back every week to a business who clearly dont know how to fix my car. I just want a full refund from this business so I can take my car to someone who really knows what theyre doing. This situation has and still is affecting my life greatly

Precision Transmission & Auto Repair is NOT a BBB Accredited Business.

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