Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Display Fixtures

ShopPop Displays

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Display Fixtures.

Reviews

Customer Review Ratings

1/5 stars

Average of 4 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromChris D

    Date: 05/29/2025

    1 star
    shopPOPdisplays is the absolute worst. I bought a 2 foot display pedestal a few weeks ago and when it arrived it was essentially flimsy gatorboard that is glued together. It doesn't support any weight and it's completely hollow. For nearly $200 it's an arts-and-crafts piece of junk. When I let the shopPOPdisplays team know this, they simply said that it's a custom order and they can't and won't do anything. Completely lame.
  • Review fromCharles S

    Date: 01/28/2025

    1 star
    Ive been a returning customer of ********************** and recently placed an order for a custom 5-sided clear acrylic box (6"x19"x25", 1/4" thickness), the exact same product I ordered almost exactly one year ago. Unfortunately, my experience this time has been extremely disappointing due to an outrageous price increase and lack of customer support to address the ******** January 2024, I purchased this same box for $159.60, with a total cost of $175.60 after shipping and tax. Now, just one year later, the price has skyrocketed to $241.41, with a total of $269.73 after applying their so-called 5% discount. Thats a 54% price increase for the exact same product in just 12 months!When I contacted customer service, they explained the price increase was due to industry costs but offered no other solution or discount to offset the massive hike. They also pointed out their volume pricing, but as an individual buyer who doesnt purchase in bulk, that option is irrelevant to me. Even their 5% discount code barely covered shipping costs, which only added to the frustration.While the quality of their products is fine, this kind of pricing strategy feels exploitative, especially toward individual customers. I used to trust **********************, but after this experience, Ill definitely be shopping around before buying from them again.If youre considering purchasing from them, be prepared for shocking price increases, and dont expect much help from their customer service team.
  • Review fromJacinta W

    Date: 10/07/2023

    1 star
    .I was excited to find this place online and ordering went smoothly. Unfortunately the displays arrived with significant manufacturing defects and the company refuses to honor their work since we weren't able to unbox the items before the delivery man left, even though I reached out to the oompany within 30 minutes of the delivery. The jagged lines are inside the cases and look like irregularities in the creation of the dispay, not external scratches. As a small museum, we cannot afford to replace these and it makes for a poor customer service experience when a company will not stand behind their products.
  • Review fromLaurie R

    Date: 05/28/2023

    1 star
    They don't want to deal with returns and refunds. I returned my product for a refund and was told it was damaged in the mail--images were included. They would not refund. I read reviews of the company and many items returned were also damaged in the mail. It looked suspicious and left me with that sick feeling that I'd been lied to.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.