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Background Checks

Veripages - Intelage Systems Corp.

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 51 total complaints in the last 3 years.
  • 46 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:07/25/2024

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My personal and confidential information is being published and offered by your company on the internet without my permission or consent.
    Publishing this information places me at risk for ID fraud and provides security and safety risks for me and my family. Please kindly REMOVE/DELETE all information about me or relating me from all search engines of the internet as well as your database. I have attached a screen shot of what is being offered to the public by your company. I have been having issues with stalking and harassment by a pa doc Inmate and am frightened by my information being shared like this
    Thank you so much for your help and cooperation.

    Business Response

    Date: 07/29/2024

    Hello *******,

    I apologize for the issue you experienced. Your record has been removed from our site.

    Please contact us directly at, *********************, if you still need more assistance.

    Best regards,
    ********* ******** *******



    Customer Answer

    Date: 07/31/2024

    [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]



    Better Business Bureau®:



    I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.



    Regards,



    ******* ******

  • Initial Complaint

    Date:07/24/2024

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I removed my profile months ago, but just learned from Google Search that my name and home address are STILL showing up on this page:

    ********************************************** 
    This is NOT connected to any particular profile, so there is no way for me to remove this! I demand that Veripages remove this immediately or I will be filing a legal complaint against their company.

    Business Response

    Date: 07/24/2024

    Hello *******,

    I apologize for the issue you experienced. Can you please tell which address do you need removed from this page? **********************************************

    Best regards,
    Veripages customer service
    [email protected]

    Customer Answer

    Date: 07/24/2024

    Complaint: ********



    I am rejecting this response because:



    Hello Veripages, it appears the address was removed, but my name is still appearing on the following page under street name. If you can remove my name here, I will close this complaint, thank you.

    *****************************************



    Regards,



    ******* **********

     

    [To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the response. If the consumer does not provide a reason the complaint will be closed Answered]

    Business Response

    Date: 08/20/2024

    Hello *******, 

    I apologize for the issue you experienced. Your record has been removed from our site.

    Please contact us directly at, [email protected], if you still need more assistance. 

    Best regards,
    Veripages customer service
    [email protected]


  • Initial Complaint

    Date:06/13/2024

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid for a service to ********* to find out information on an individual. It was stated that employment information, legal information, background information and current contact, including address, phone numbers, businesses would be included. This was not the case. I was only given common information that could be found anywhere for free. Then when I tried the offered chat option. I was given a message that directed me to call the number *** *** **** for further information. I called the number 3 times. Every time there was a message saying no one was in the office, please call back during normal business hours. All of my calls were during normal business hours. I feel I was scammed by a fake company, *********. Who does not provide the service they advertise. I just want my money back. I did not get what I paid for.

    Business Response

    Date: 06/17/2024

    Hello ******

    We are sorry to hear that we didn’t find the information needed. ********* strives to provide the best data in the market, however we cannot guarantee that every report will have all the potential data points described. Not all reports include professional, criminal and civil records, because the data might not be available publicly.

    The charge will be refunded to you within the next 5 business days. There will be no further billing. 

    We apologize for any inconvenience. 

    Best regards, 
    ********* customer service




    Customer Answer

    Date: 06/21/2024

    [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]



    Better Business Bureau®:



    I have reviewed the response made by the business in reference to complaint ID ********* and find that this resolution is satisfactory to me.



    Regards,



    ***** *******

  • Initial Complaint

    Date:06/11/2024

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Veripages.com has my personal information on its site that I did not give permission to provide. '************************************************. It needs to be removed immediately for identity theft and privacy protection. I do not give Veripages or any of its affiliates permission to provide any information about me on its site. I want it removed immediately. Additional complaints will be filed with the Texas Attorney General, Consumer Protection Division. Ann Dent, Austin, TX.

    Business Response

    Date: 06/12/2024

    Hi ***,

    I apologize for the issue you experienced. Your record has been already removed from our site. Please contact us directly at, [email protected], if you still need more assistance.

    Best regards,
    Veripages customer service

  • Initial Complaint

    Date:02/19/2024

    Type:Customer Service Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Veripages  .com has my personal information on their site that I did not give permission to provide. It needs to be removed immediately for identity theft and privacy protection. I do not give Veripages or any of their affiliates permission to provide any information about me on their site. I want it removed immediately.
    ***************************************** 

    Business Response

    Date: 04/17/2024

    Hi ******,
    I am sorry to hear that you were not happy with the public records available on Veripages .com or satisfied with the removal process.

    Our records show that our customer service team removed the information you identified the same day you submitted your first request.

    Please let us know if you need any further assistance.

    Best regards,
    Veripages customer service
    *********************

  • Initial Complaint

    Date:01/31/2024

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Veripages is soliciting personal contact info and financial compensation from the public in order to sell them my contact info. I do not consent to this.

    Business Response

    Date: 03/11/2024

    This complaint was resolved several weeks ago.

     

  • Initial Complaint

    Date:10/10/2023

    Type:Sales and Advertising Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Dear *************,
    My personal and confidential information is being published and offered by your company on the internet without my permission or consent. Publishing this information places me at risk for ID fraud and provides security and safety risks for me and my family. Please kindly REMOVE/DELETE all information about me or relating me from all search engines of the internet as well as your database. I have attached a screen shot of what is being offered to the public by your company. Thank you so much for your help and cooperation.

    Customer Answer

    Date: 11/20/2023

    Thank you for your follow up. The company never responded. However, when I checked the internet now, I noticed they removed the information I requested. You may close my complaint.

Veripages - Intelage Systems Corp. is NOT a BBB Accredited Business.

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