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Business Profile

Fitness Center

Anytime Fitness

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Fitness Center.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/18/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Anytime Fitness has charged me on the day they have “cancelled my membership.” and the manager to your Anytime Fitness @ address 4212 Coal Av Sage Rd, 87108 laughed at my situation after I explained my concerns of my membership being created and that it wasn’t me whom created a membership, the manager stated she was canceling my membership on the day I was charged. She also stated “that’s your 17 year old daughters picture there and did she want a membership too.”. even when having a minors picture should be illegal to take. My daughter created my Anytime Fitness account without my authorization and I’m being charged monthly, your management at Anytime Fitness is unethical, unkind, inconsiderate, lacks remorse, is indecent, and mostly considers business distasteful with her humor and laugher at my situation or in any given customer situation.

Anytime Fitness is NOT a BBB Accredited Business.

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