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Business Profile

Health Care

UNM Family Health Clinic

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Joshua L.

    Date: 10/13/2023

    Had to establish myself with a different doctor due to the lack of support, and unprofessionalism. There was no sense of urgency for my pain management. I been dealing with Healing from a Gun shot wound that hit my lung for three years now. I needed my medications on time and had to call several times when the pharmacy by my house was out of stock. ************* Is the worst doctor ** ***. I reached out to management and the Director of the clinic as well as Patient advocate. After she denied my refill request and then tried to blame ********* for not filling the prescription. When the pharmacist specifically said my doctor ************* wrote a note that I can only fill my prescription by my house and that is why I couldnt get my prescription. Which was a shock to me. My past two doctors ************** and Dr. **** never gave me issues. I been going too this clinic for 3 years now and never had issues. DR. ****** is the reason why I left *** completely. I also wrote a review on their website. In addition I was refused services at the clinic during my last visit Tuesday 10-10-23 because I voiced my opinion and shared the disconnect of communication. I am thankful that I found a primary care doctor outside of *** that was pre than willing too see me right away to refill my medications that I truly need. In my opinion, she refused services just to be spiteful. I wasnt entirely surprised, I already made an appointment with another ******* ***** supportive and compassionate. Either way that was going to be the last time I went to that **** clinic. I did not deserve to be treated the way I was on the last visit and gas lighted with management ******* and *************. ****************** that was supposed to be there too immediate mediate the conversation. But was only interested in being on the defense for *** rather than advocating for me and ensuring that I get the help and refills that I needed. Instead got treated so poorly. Hands-down was the worst experience. No resolution.

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