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Business Profile

Health Consultants

Fitness Plans Direct

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Health Consultants.

Complaints

Customer Complaints Summary

  • 12 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/09/2023

    Type:Billing Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    These are the two transactions as they appeared on my credit card. 4/28 & 5/3/23

    These transactions were totally falsified against my will. I saw an ad for a Creseut pot on FB that was supposed to be for $9.99, and was led to believe I would receive the pot. It was stated all I had to do was pay $9.99 for shipping in order to receive the pot. The next thing I know my debit card is charged $9.99, and I'm signed up for this Fitness Plan Direct that I never agreed too. I want this $9.99 refunded back to my card, and this fraud account closed immediately. If this is not done ASAP I will notify the Better Business Bureau and let them know how you falsify accounts, and take credit card information against their free will. And now upon looking again, on my account I see a charge in the amount of $109.88 pending deduction. I want this money along with the initial $9.99 returned back immediately. If this is not returned and the account closed ASAP further action will be taken.

  • Initial Complaint

    Date:05/05/2023

    Type:Billing Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My credit card was charged 3 times from this company without my knowledge. I have been attempting to get in touch with someone to get the charges reversed. Without any response my emails are not going through. I will be filling a fraud report with my bank .

  • Initial Complaint

    Date:05/04/2023

    Type:Billing Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Scam, asked for shipping charges for a Martha S****** sweepstakes, took out 9.99 and then took out 109.88 unauthorized (a monthly charge) I am unable to contact them in any form.

  • Initial Complaint

    Date:05/03/2023

    Type:Billing Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Trying to take money from my account and I don't even no who this company is. Never signed up for anything they are stealing people's money

  • Initial Complaint

    Date:04/29/2023

    Type:Billing Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    4/27/2023
    $109.88
    Debited from my bank account
    POS Purchase Fitness Plans Direct *********** NM ******
    No email giving me an account, order or tracking number
    I entered a sweepstakes for La Creuset Cookware, was only supposed to be $9.99 shipping which was debited on 4/24/2023.

  • Initial Complaint

    Date:04/27/2023

    Type:Billing Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My bank contacted me regarding a possible fraudulent charge of $109.88 from Fitness Plans Direct. I have no idea who this company is. Now, I have to close my account and get another one. What a pain in the backside, changing auto pay, etc because of this SCAM COMPANY.

  • Initial Complaint

    Date:04/26/2023

    Type:Billing Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On this date 04/26/2023, Fitness Plan Direct 2 attempted to withdraw $109.88 from my cash app account without success but I don't want them to try again later. I have signed NO contracts applied for no credit nor tried to get any kind of service plans from this place. I've never heard of them before and have not asked for any trial period for service.

  • Initial Complaint

    Date:04/26/2023

    Type:Billing Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was scammed by this company under the another company name stating they were selling cookware pan and cookbook for shipping only ...found out that was a scam and today they are trying to debit my account for $ 109 and change !! So they are attempting to steal my money only they couldn't because my card is locked !

  • Initial Complaint

    Date:04/22/2023

    Type:Billing Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    So the original advertisement was for a cookbook and free cookware on twitter from Miranda L******. Pay $9.99 shipping. So they charge my card $9.99 and then say it’s an entry for a drawing for the cookware which is not what they said in the video advertisement. I try to go to the website but it won’t let me. Then it says I can log into Fitness Plans Direct but that site is fictional as well. I have temporarily deactivated my card so they can’t charge me anymore. But they need to be shut down and monies need to be given back. Totally lies and scamming innocent people.

  • Initial Complaint

    Date:04/20/2023

    Type:Sales and Advertising Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Fake add for free cookware pay shipping only. I have screen recording. False Miranda l****** and le creuset sponser

Fitness Plans Direct is NOT a BBB Accredited Business.

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