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Business Profile

Hospital

Albuquerque ER & Hospital
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BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Albuquerque ER & Hospital's headquarters and its corporate-owned locations. To view all corporate locations, see

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Albuquerque ER & Hospital has 2 locations, listed below.

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    Customer Review Ratings

    1

    Average of 2 Customer Reviews

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    Review Details

    • Sarah B

      Date: 02/01/2024

      YOU ARE GOING TO FEEL VIOLATED AFTER TREATMENT.Charges here are OBSCENE. My bill for an 1 1/2 hour visit was $9700.00 !!!!!!!!! They are not in network for ANY insurance. They lie and wont answer questions about charges.****** runs tests you dont need to drive the bill up. I came in for respiratory problems. Not Covid, did a home test before coming in, had no Covid symptoms. Did a Covid test, charged $1300. Did chest X-rays (ok) also an EKG (not needed).Now Im chasing answers on a $3600 charge (the charge for stepping in the door !!!) and a charge for $4200 for a doctor that spent less than 5 minutes with me. I cant get a return call. I was only there an hour and half. They refused to speak with me about charges when I came in to an empty reception area I was brushed off. I never got a diagnosis only a prescription for antibiotics. THIS IS MEDICAL ROBBERY.Screw you and your bull c*** reply. Not one bit of your answers help or are sincere. So dont bother posting your lousy reply. You exist to rob consumers. You represent all the greed that ruins healthcare in *******.

    • Phil M

      Date: 01/08/2024

      My wife and I just left Albuquerque ER Hospital. Just in time! We talked with the receptionist and she said there was no copay and that they would bill us. This was after we asked questions about our insurance. ********************* for the Dr. we read their billing policies and found out, as we understand it, that they charge you the patient the full bill. Then you wait to recieve payment from your insurance. The place was very clean, the nurse was very nice, and maybe you can get good care there, but beware of their billing policies. They even wanted our banking information! We left before the Dr could come in! I feel the receptionist could have been clearer. I almost wonder if that was on purpose. This was our experience and perspective.

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