Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Retail Shoes

SAS Shoes

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Retail Shoes.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromBrittney M

    Date: 08/16/2024

    1 star
    I purchased $200 shoes, they got holes in the tops of them 3MONTHS into wearing them. The company made me spend $15 sending them back and had a professional look at them to tell me they are just fine and they will not be replacing them nor refunding me the $200 they just expect me to wear $200 shoes with holes in them. I am outraged. I see how they are making their money by making horribly made shoes and doing absolutely NOTHING when their shoes break. This is what they left me with Dear ******************,Thank you for returning your shoes for inspection. We appreciate the opportunity to assist you.We have inspected your SAS Reverie Black 8.5M and our Quality Control Manager has determined that the mesh is not defective. It is our goal to make the softest, most comfortable, best-fitting shoes in the world. We could use more durable materials, however, it would compromise the comfort of our shoes. The amount of wear you receive from a pair of SAS shoes will vary depending on the conditions they are worn under and how often they are used. We will ship the shoes back to you since they were found non-defective. We want to offer you $25 off and waive the shipping on your next phone order. Please contact us at our toll-free number below when you are ready to place your order, just provide us with your case number ******. We look forward to hearing from you. Sincerely,Your SAS Shoes Support Team Take our quick survey to let us know how we are doing!Link to Survey Monkey Never ever ever waist your hard earned money on this disgusting company. I cant believe they have stayed in business this long. I am so so so angry. Btw my replacement shoes cost $60 and they have lasted was better and they are from sketchers. And I will be doing anything in my power to let people know how awful this company is. I am disgusted

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.