Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Auto Repairs

Jn Ja Autos, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Repairs.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromVenkata B.

    Date: 04/20/2025

    1 star
    Had a water coolant pump replacement done today. The initial quote was 2 hours of labor at $95 an hour, which I agreed to. Imagine my surprise when the bill came to 3.7 hours! I dropped off my car at 2:30 PM and picked it up around 3:50 PM - barely over an hour. The excuse for the extra time? Apparently, two people worked on it. Seriously? One competent technician should be able to handle this job. While they did reduce the charge to 3 hours in the end, the attempt to inflate the bill and the ridiculous explanation were enough to ensure I won't be a returning customer.
  • Review fromM. S.

    Date: 12/29/2024

    1 star

    M. S.

    Date: 12/29/2024

    This business is selling junk cars for thousands to unexpected customers, the cars are put together with 2x4s , packing tape , sold with bent donut spare tires , total junk , they buy at auctions the vins dont match some of the vehicles, they sold me a car thats held, with packaging tape holding the front end together , its held together with a board, under the bumper frame is bent , he sold it to me for 900$ after I signed the paperwork, he changed the numbers to over 9000$ , hes charging me saying I had an accident, I was driving the car it fell apart on the highway after I hit a small pot hole the wind took the front bumper off , fender in front , back passenger fender is blowing off , its all taped up he did that the owner to hold it together, now the tape got brittle the car is coming apart, he wont give me my money back? They refused to mail me a carfax after they promised Id get that in the mail Thank you ??

    Jn Ja Autos, LLC

    Date: 01/02/2025

    First of all we did not sell you the vehicle you have not done business with us, if so leas provide a copy of your contract showing this **** *******. Also the vehicle we sold was to your daughter, we have pictures of every vehicle we sell and can provide proof that it was not sold this way. The car has been abused and in several wreaks since it was purchased by your soon to be son in law. All hub caps were on the vehicle at the time of sale. Like I said we can provide proof of what the vehicle looked like at the time of sale. Also no one was told you were going to get a car fax mailed it was provided at the time of sale but you wouldn't know that as you are not the one who purchased the vehicle. I do not appreciate you saying we sell cars that the vin numbers don't match as you wouldn't know since as I stated before your are not a customer and have not purchased a vehicle from this dealership.

    M. S.

    Date: 01/06/2025

    Well first of all dear , I purchased the vehicle for my daughter and its unsafe and put together with *********** Ill see you in court , Ive also contacted the attorney general, I am prepared to hire my attorney ***** Foulz , we will get this resolved Ta,Ta see ya soon ?? actually I wouldnt even describe it as a vehicle, ********** are all trash

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.