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Business Profile

Car Window Tinting

Best Tinting & Autoglass

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Car Window Tinting.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/11/2025

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Date of transaction 07/26/2024
    Paid $324.19
    Windshield replaced
    The day my windshield being replaced, I was told it’ll take about 1 hour 45 minutes, but it took all day.
    Manager told me they had a hard time replacing windshield and I notice the top console was loose and broken. Manager told me he will get it replaced by ordering a new one. That he’ll give me a call. But since I had my windshield replaced. No has contacted me . I did go by the business 2 weeks later and I was told that the manager isn’t in.
    So I went by the business on 04/07/2025 due to a crack on my windshield. And I ask to speak to the manager and I want to know what was going on that I haven’t heard anything of him ordering my console that they broke. I was told he was on vacation and the assistant manager took my phone number and said hello order the part from the dealership. A couple days later he text and asked if the manager got it touch with me. I respond with a text message saying he has not. And I haven’t heard anything back.

Best Tinting & Autoglass is NOT a BBB Accredited Business.

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