Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Credit Card Merchant Services

Clearent Intelligent Processing By Xplor

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromScott M

    Date: 10/11/2024

    1 star
    DO NOT USE CLEARENT! Find another company. Monthly fees on top of outrageous transactions fees. Want to cancel? That will cost you $395.00. Think you're done after you cancel? Nope, you will continue to get the monthly fees pulled from your account afterwards. They refuse to work with you and refuse to refund these additional charges.
  • Review fromCassie I

    Date: 02/07/2024

    1 star
    DO NOT USE their services!!! We used them for years and then when cancelled services went through all the steps, received confirmation from them in writing but still charged the following month and they would not give refund. When I told them what happened they said the person they contacted who was ******* on our account didn't respond to them (3rd party that I have no control over) so it didn't close in time for the next billing period. They didn't tell me that was a step that needed to happen but instead told me confirmation it was handled.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.