We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Renewable Energy

GreenTech Energy SW

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Renewable Energy.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:12/30/2022

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    BBB please intercede for us with GreenTech ENERGY Las Cruces, NM. We don’t want to pursue legal actions through the New Mexico State Attorney General’s office. GreenTech ENERGY through their sales rep, Blaine E******, Truth or Consequences, NM Ph# ###-###-#### contracted with us to do a solar analysis, design and installation of solar system for 93000$. Oct 22, 2021 Titan Solar Power was to start our project…it is now Dec 5, 2022, we still don’t have solar service. We have been paying on the loan through ******** **** **. for the solar AND ALSO paying our Electric Co-op. We simply can’t afford to do this as we are both on fixed incomes, one an Army veteran serving for 23 years and myself his caretaker. We chose GREENTECH ENERGY because they advertise as veteran owned with significant veteran discounts (20%) and a 25 year warranty. We were told all communication should go through GreenTech. The veteran I work for and live on the same property, **** *****, is unable to have phone communications. Past failed communications over delays from upgrading, placing an electric power pole in the wrong place, digging that out replacing it, finding out through an OCT 27, 2022 addendum (three so far to our contract!) the ground solar panels in our yard are unavailable. This latest addendum (to a confusing contract) through TITAN says they will take off $4,266 from the original contract. We need this situation resolved and our solar in use especially for the upcoming winter weather. We’ve had no luck through GREENTECH ENERGY and Blaine E****** to help us with the installers even though GREENTECH says they are the company with whom we’ve contracted. Both companies have failed to follow-up though their websites, TITAN quotes 1 Corinthians 15:58 and GREENTECH ENERGY uses veteran status is dishonest and abhorrent . Please help us resolve this as soon as possible. TSP # ************ is our account but since GreenTech ENERGY has our contract we are not aware of our account number.

GreenTech Energy SW is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.