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Business Profile

Moving Assistance

Anytime Moving Services

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Moving Assistance.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/05/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Please steer clear of this joke of a moving company. You will get homeless people show up at your place who have no idea what they are doing. They damaged our fridge dropping it on the Dolly and leaving a mark on the fridge. Plus multiple dings. I hope my appliances actually work after the damage they received. Not to mention the guy took out part of my wall. They are terrible. And I reached out to the owner and he was rude to me and tried to say his guys didn’t damage it, which is a complete lie. He blamed it on another company and only offered sending pics to his insurance after I mentioned I would be leaving a negative review. Please steer clear of this joke of a company. They will damage your items and house and take no responsibility. AVOID at all costs

    Business Response

    Date: 03/26/2024

    I spoke with customer and asked her for pictures and a receipt proof of purchase. I then received negative review as well as BBB complaint. Nothing was mentioned when we loaded her belongings in an ABF trailer. We did not transport or unload, but customer reached out after the unload and said she saw it damaged while loading, but never mentioned it on that day. Three crew members acknowledged there we're no damages when they loaded but a light socket plate in house wich I repaired immediately before leaving. Not one other thing was mentioned when I collected payment. 

    Customer Answer

    Date: 03/26/2024

    Complaint: ********

    I am rejecting this response because:



    Regards,

    ***** ***
     
    [To assist us in bringing this matter to a close, the consumer must give a reason why they are rejecting the response. If the consumer does not provide a reason the complaint will be closed Answered]

Anytime Moving Services is NOT a BBB Accredited Business.

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