Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Rehabilitation

Rio Rancho Center

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Rehabilitation.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromTonia D.

    Date: 11/13/2023

    1 star
    Not a good facility to put a patient in with the lack of Staffing Meaning they have to sit around in an in a brief, waiting to be changed, sometimes they can be waiting an hour The Covid guidelines are not being followed, and the meal that I seen this morning was not enough nutrition to last them until lunch. The chef told me there was no more food for them! A normal tray usually has eggs, pancakes, oatmeal, milk, juice, coffee. This means being shortstaffed theyre not properly getting showered either. I would never put my mother, father, or family members in a facility that is not properly staffed, and is not going to give them the nutrition that they need to continue their lives patients are not getting their ********************* in the morning taking at a appropriate time so the nurse/ Medtech can distribute the medication as needed. The Covid restrictions are not being followed by the guidelines. Patients are not getting changed properly out of the day clothes into night clothes and I wanna have to say third shift is not doing their jobs either properly. They should be bathing these people and changing these people accordingly, you have 1 shift and third shift fighting and arguing with each other because this person was supposed to do that and it didnt get done not a way of business

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.