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Business Profile

Banking Services

Pioneer Bank

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Banking Services.

Reviews

This profile includes reviews for Pioneer Bank's headquarters and its corporate-owned locations. To view all corporate locations, see

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Pioneer Bank has 15 locations, listed below.

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    Customer Review Ratings

    1/5 stars

    Average of 3 Customer Reviews

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    Review Details

    • Review fromJaime A

      Date: 08/19/2024

      1 star

      Jaime A

      Date: 08/19/2024

      Does little or nothing to protect pur $$. When you have to ask your bank, multiple time's "Please Do Not Allow MY Money To Be Pulled If Not There". Why is it so hard to care? Thank you for treating a homeless dying person with so much respect!!! Way to go pioneer, join the crowd straight to *****

      Pioneer Bank

      Date: 08/21/2024

      We take our customer relationships very seriously, and it's clear from your recent communications that we have not met your expectations. We've reviewed your account, and it appears there was a misunderstanding regarding your overdraft protection. Due to the tone and nature of your recent communications, we believe its best to close your account. We regret that we have not been able to resolve this situation to your satisfaction.
    • Review fromJoyce S

      Date: 10/31/2023

      1 star
      Bank closed my account &kept the $$$ that was in it!!!!!I had called to see how to close it. I had to come in. No biggie. I told her it would probably be a month or so as I didnt live close I was told that would not be a problem.. I went in today and found out they had closed MY account and kept my money will be telling everyone I know not to bank with them This is the branch in ******* **
    • Review fromStacy A

      Date: 03/25/2023

      1 star

      Stacy A

      Date: 03/25/2023

      When I first signed up for an account, the employee who open it put in my information wrong, because she was to busy having a conversation with every who walk by. Then when I need help with my account the employee who I was working with went to **** me off to someone else then I can hear them insult me to another employee. completely unprofessional.When I closed my account they kept my money and told me it was for taxes.

      Pioneer Bank

      Date: 03/27/2023

      *****, we are unable to find you as a customer in our system. We checked via your email. Please be sure you have the correct Pioneer Bank, as there are many others in *****************, and we are often mistaken for the other banks. We do apologize.

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