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Business Profile

Car Wash

Zip’s Car Wash

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Car Wash.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromTom R.

    Date: 02/18/2025

    1 star
    We had a long drive in from ***** to *******, ** on 1/29/25 and arrived at night to the *********** basically across the street from Zips Car Wash at **********************************. On 1/31/25 I wanted to get the dirt and rain spots off my truck from the long drive, so seeing Zips we drove across the street to get it washed before heading downtown ******* to visit the **********. I thought the car was very expensive at $17.75. When we went through there were so many water spots on the truck that I decided to towel it dry with some micro fiber towels I keep under my rear seat. My goodness there was dirt everywhere on the truck, plus the $5.00 more for the wheel brightened was next to useless. I spoke to the car wash attendant and he agreed the truck needed to be re-washed. This time he scrubbed the exterior with his long hand brush and then sent me through. Once again they must not use a drying agent like my Mister Car Wash back in ********. When we arrived at the **********, I saw how filthy the truck was still. I took about a 1/2 dozen photos and did a Yelp review of Zips Car Wash. For the past 2 weeks plus, I have been emailing Zips (**** *.) about refunding my money. According to Demi, only the District Manager can refund monies. I know they are just dragging this out and eventually they think that Ill just quit writing complaints and email responses. Unfortunately for them, they messed with the wrong ******************** that believes that bad businesses like this should be shut down for the damage they do to vehicles. As I told Demi, she has wasted more time emailing me that if they would of just refunded my credit card. Incidentally my next call is to my ********* credit card company to dispute the charges.

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