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Business Profile

Tire Dealers

Lykins Tire & Auto Service
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BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

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Review Details

  • Ana E

    Date: 04/24/2025

    I visited Lykins Tire to purchase a new set of tires for my truck, and from start to finish the experience was nothing short of frustrating and costly.First Visit - Damaged Rim:* The initial set of tires ordered would not mount on my existing rims, despite being the same exact size/brand as the ones before. They suggested I leave my truck overnight for them to sort it out, mentioned the cold from the snow that day could be affecting the elasticity of the rubber. Only to discover the next day that they'd attempted to force the tires on with a hammer-leaving a deep dent around the bead seating area. * The manager acknowledged the damage and offered either a full repair or a discount. Feeling stranded without my truck for a week for repairs, I reluctantly accepted a discount rather than leave it parked.Second Visit - Even Worse Damage:* Two weeks later, I returned to swap out the tires for a different brand recommended by the manager. When I picked up my truck, two rims were cracked.* Instead of taking responsibility, the manager flatly accused me of causing the damage myself. I repeatedly explained the rims had been intact when I dropped the truck off, but was dismissed until a friend intervened-and only then did the manager grudgingly admit his team was at fault.Bottom Line:I paid for professional service and ended up with three ruined rims. Between the botched tire installs, the hammer damage, and the outright denial of responsibility, I felt completely disrespected as a customer. I cannot recommend ********************** Tire to anyone looking for reliable, honest work-save yourself the hassle (and the repair bill) and go elsewhere.

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