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Business Profile

Tire Repair

Northeastern Tire

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tire Repair.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

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Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/30/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    July 16. I requested Northeastern Tire to repair a hose on the turbocharger on my 2013 Ford F350 6.7 Diesel truck. Mike Watt owner charged me $2600. The repairs were not made at all. Wrong parts, wrong wiring was made. Engine light was on entire drive home six hours, black smoke coming out of exhaust, truck didn’t drive right no acceleration. I had to have the truck fixed correctly in Gardnerville for an additional $1300. I have called the business a number of times. They won’t return phone calls. I stopped by the business owner refuses to discuss it refund any money. This guy is nothing more than a liar and a thief and should not be allowed to do business in Ely.

  • Initial Complaint

    Date:01/12/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    A few days before thanksgiving, I took my truck to Northeastern tire here in Ely to get my truck looked at for problems it was having. They informed me that they would have to run a diagnostic on it and they would call in a few day’s. After a few days I received a phone call saying I have a collapsed lifter and it should be a few more days to fix it. A month later they informed me that a mechanic quit and it’ll be a few months before they can look at it, or I can pay the diag fee of $120 and storage fee to take it somewhere else. I feel this is fraudulent since the work was not done as promised when I took my truck in. I still have a broken truck and hundreds of dollars to pay just to take it elsewhere in the middle of winter over a one day job that another shop can do. This is wrong on so many levels

Northeastern Tire is NOT a BBB Accredited Business.

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