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Business Profile

Fence Services

Battle Born Fence, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Fence Services.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:01/18/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Signed contract with Jesse D***, dba Battle Born Fence to install fence at my mom's property in Yerington, NV. After six months of withholding my deposit, he backed out. Waited two weeks for him to refund deposit ($4250) via a check, which was mailed to my mom. The check bounced. Upon notifying him he sent me three Venmo transactions ($4000, $250, and $4250). My mom deposited the $4000 cash back in her account and declined additional attempts to collect on the check. I transferred $4250 from Venmo to my checking account. Once I verified the funds were in my account I refunded Mr. D*** the second $4250. Unbeknownst to me, Mr. D*** disputed the amount I deposited into my account and Venmo did a "chargeback," which resulted in my account being frozen. I had to pay $4000 for Venmo to unfreeze my account. I have tried for months to get Mr. D*** to do the right thing and contact his bank and/or Venmo to resolve issue and he claims it's out of his hands and that it's my issue. I have had to file small claims to try to recover the funds. The matter is currently pending in Lyon County. It is my contention that Mr. D*** never had the intention of completing the job, which is why he put me off for six months. When he no longer had excuses he withdrew from the job. Mr. D*** should not be doing business if he is fraudulently securing deposits for jobs he has no intention of completing and/or providing him the funds to complete already-started jobs.

Battle Born Fence, LLC is NOT a BBB Accredited Business.

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