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Business Profile

Animal Hospitals

Cadence Animal Hospital, LLC

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Laurie T

    Date: 03/31/2025

    Extreme disappointment and frustration regarding the recent experience I had at Cadence Animal Hospital with my two-day-old Pomeranian puppy. Arriving just 10 minutes before closing time on a Sunday, I was rushed into a room where the staff informed me that they did not have the necessary equipment to care for such a small puppy and advised me to seek help elsewhere. How are they a full animal hospital with no small animal equipment they obviously just wanted to leave Sunday night at closing time for them.
    Not only did they bill me for a glucose test without my consent, but they also charged me for a full exam on my extra tiny puppy, despite the fact that I was in the office for only five minutes. The lack of communication and disregard for my permission in performing these procedures was unacceptable.
    Following up the next day to discuss the bill, I was met with a complete lack of empathy and understanding from the staff. It was evident that they prioritized profit over the well-being of the animals under their care. This disregard for ethical practices and customer service is appalling.
    I find it deeply concerning that Cadence Animal Hospital demonstrated such a lack of care and professionalism. It is clear that their primary motivation is financial gain, rather than providing quality care for animals in need. This experience was not only a waste of time and money but also a significant source of distress for me and my puppy.
    I expressed my concerns to the staff and emphasized my reluctance to leave negative reviews. However, I feel compelled to warn others about this disappointing experience and urge caution when considering Cadence Animal Hospital for veterinary care
    I hope that by sharing my experience, others can avoid the frustration and disappointment I encountered. It is essential to prioritize the well-being and compassionate treatment of animals, and Cadence Animal Hospital failed to meet these fundamental standards.

Cadence Animal Hospital, LLC is NOT a BBB Accredited Business.

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