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Business Profile

Buying Clubs

Discount Savings Club

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Buying Clubs.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 2 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:05/05/2025

    Type:Billing Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This business keeps trying to charge me $29.95 for something I did not purchase. I spoke to someone in this company and they canceled and I was told they would not try to charge my debit card again. This is the second time this charge is attempted.

    Business Response

    Date: 05/05/2025

    After thoroughly searching our system, we were successfully able to locate ****** ********* account. Our system indicates that she called in to customer service on May 1st, 2025. At that time we cancelled her account and sent an email confirmation. During the duration of her account, there have been no successful charges. 

    Please have her contact the company that has charged her account to help her resolve the issue directly.

  • Initial Complaint

    Date:03/17/2025

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was able to get my refund after a few calls.  Thank you for your help.

    Business Response

    Date: 03/31/2025

    To whom it may concern,

    We have searched our data base and we do not have Ms. ****** in our system, she is sending her complaint to a business called ******************************* Today with charges in the amount of $19.97. we are Discount Savings Club and our charges are $29.95 and $27.79. I believe she has the wrong company.

    Thank you

    **** *******/AG

  • Initial Complaint

    Date:01/10/2024

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.

    They charged my credit card and I had no knowledge of the charge, I came across it while checking my CC statement.  I notified you all.  Then first thing the next morning I called them and laid into them so they knew exactly how ****** I was.  They canceled the subscription and in two days, I was refunded.  These companies are grifters and a bunch of sneaky liars.  Shark's infomercial is equally responsible.  They collaborate with these companies with their marketers whike you're purchasing their product..  Then they sign you up for things you refused or decline!  Then you get a mysterious bill.  It's absolute BS!

  • Initial Complaint

    Date:12/04/2023

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    There phones were active this morning and I was able to resolve the issue.  The person I dealt with was courtious and professional.  Membership was cancelled and charges were refunded to my credit card.    I consider this matter resolved.arged when I enrolled. I did not enroll in any thing.

Discount Savings Club is NOT a BBB Accredited Business.

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