Complaints

This profile includes complaints for The Moore Law Group, A Professional Corporation's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  The Moore Law Group, A Professional Corporation

  2551 N Green Valley Pkwy Ste 203B Henderson, NV 89014-2164

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  The Moore Law Group, A Professional Corporation

  PO Box 25145 Santa Ana, CA 92799-5145

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:02/24/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Moore Law Group served me with a summons for a debt that has been fully paid. This is the second time they have served me with a summons for a fully paid debt. I am at a loss to understand how this can happen twice.On 2/17 I was served, the complaint was filed on 2/4, when on 1/30, more than half of the debt was paid. On 2/11, 2/14 and 2/16 I made additional payments to completely eliminate the debt.Moore Law Group consistently violates *****, misrepresents itself as having clients they act on behalf on when they dont. ***** ******* is the lawyer on the summons. I want them to withdraw the complaint immediately while I while research where I can file a complaint against them for repeatedly violating the ***** and harassing people.

  Customer Answer

  Date: 02/25/2025

  Please see attached.

  Business Response

  Date: 03/18/2025

  ****** **********,
  
  This is in response to your above referenced BBB Complaint related to ***************, N.A. credit card complaint. 
  
              In your Customers Statement of the Problem, you state:
  
  Moore Law Group served me with a summons for a debt that has been fully paid.  This is the second time they have served me with a summons for a fully paid debt.  I am at a loss to understand how this can happen twice.  On 2/17 I was served, the complaint was filed 2/4, when on 1/30, more than half of the debt was paid.  On 2/11, 2/14 and 2/16 I made additional payments to completely eliminate the debt. Moore Law Group consistently violates *****, misrepresents itself as having clients they act on behalf on when they dont.  ***** ******* is the lawyer on the summons.  I want them to withdraw the complaint immediately while I research where I can file a complaint against them for repeatedly violating the ***** and harassing people. 
  
  Our office investigated your account with the records available to us and found the following:
  
              On November 11, 2024, our client, ***************, N.A. placed the subject account with our office to recover the outstanding balance owed from you. On November 12, 2024,a letter was mailed to you giving you until December 22, 2024, to respond.  On January 29, 2025, you called our office to discuss your account, but you stated you were not interested in setting up a settlement agreement and just wanted to make payments online.  No agreement was reached.      
  
  A complaint was filed with the Las Vegas Justice Court on February 3, 2025, case number 25C003683 and the Summons was issued on February 4, 2025 while you owed an outstanding balance on the account.  The Summons and Complaint was forwarded to a licensed process server to complete service of process upon you while an outstanding balance was past due and owing to our client. 
  
  You made voluntary partial payments on January 29, 2025, February 10, 2025, and February 12, 2025, which did not satisfy the account in full and with no settlement arrangements reached between the parties.  On February 16, 2025, you made a payment of $1,000.00 online by check number 8053 to pay off the principal balance due which was posted into your account.  However, there is a general waiting period of ten (10) business days from date of payment in order to confirm the payment has properly cleared the bank.  During this time period of payment clearing, the licensed process server duly completed service upon you on the day after you made your final payment, February 17, 2025,at 5:09 p.m.  Although payment had been made prior to this date, service of process could not be withdrawn until the payment cleared, and we could confirm the matter had been paid in full.    
  
              Shortly thereafter, a dismissal was submitted to court, and thus, the case has been dismissed based upon the payment of the principal balance and all funds clearing.  A copy of the filed dismissal is enclosed herewith. 
  
              If you have any questions, please contact us at **************.
  
                                                                                      Thank you.
  
  ****** Moore,President.
                                                                                      The Moore Law Group, A Professional Corporation.