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Business Profile

Ear Nose and Throat Doctor

Ear, Nose & Throat Consultants of Nevada

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Ear Nose and Throat Doctor.

Complaints

This profile includes complaints for Ear, Nose & Throat Consultants of Nevada's headquarters and its corporate-owned locations. To view all corporate locations, see

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Ear, Nose & Throat Consultants of Nevada has 3 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:12/20/2023

      Type:Billing Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
       
      Complaint: 21033599

      I am rejecting this response because: Please see attached. 

      Sincerely,

      *********************ile a complaint with the proper state and federal authorities. This month I again received the bill.The AG's office advised me they were unable to help me and referred me to contact you for assistance. Therefore, I am contacting you to please assist me and have the above business to cease and desist from harassing me. ENT Consultants of Nevada is located at *********************************************************************. Phone number ************. Account number on the bill ****************** you

      Business Response

      Date: 01/04/2024

      Please see attached response. 

       

      Business Response

      Date: 01/22/2025

      Hello, our records indicate that Mr. **** ****** was contacted on 12/26/2023 via phone and via certified mail. The complaint was resolved on our part. Mr. ****** has not contacted us with any concerns or questions about the explanation letter sent to him.  Please see letter sent to patient attached. Please contact me with any further questions. 

      Best regards, 
      Myrna 

      Customer Answer

      Date: 01/23/2025

      This complaint was resolved.  I paid them the $20.00 after the manager spent a number of hours searching this matter and sent me the correct bill. They could have done this since the beginning when i asked the to bill me correctly and/or stop harassing me. 

      Thank you for your help.  This matter is resolved.

    Ear, Nose & Throat Consultants of Nevada is NOT a BBB Accredited Business.

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