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Business Profile

Medical Transcription

Perry Johnson & Associates, Inc.

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/12/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I received a letter dated November 7, 2023 from the Cook County Health stating that Perry Johnson & Associates, *** had a data incident that affected my personal information including name, date of birth, address, gender, medical record number, account number, and clinical information such as the name of treatment facility, the name of my health care providers, admit diagnosis, and date(s) and times(s) of service. I feel this is a violation under HIPPA. My information should be protected at all times. Since the incident, I continue to receive countless spam calls and texts to discuss my health and my insurance plans from individuals other than my personal insurance company or medical provider. This has caused much stress and worrisome because not even my medical information is protected anymore and I cant stop the calls or texts. I would like to ensure this never happens again. The lack of securing my personal information has now caused a lifetime impact on me and all others involved in this one incident that the companies involved could probably care less about. I do not know how many have been impacted but my family alone (myself, spouse, direct relatives) received the same letters.

Perry Johnson & Associates, Inc. is NOT a BBB Accredited Business.

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