Reviews

Review Details

• Review fromElias H

  Date: 11/04/2023

  1 star
  "Disappointing Experience at Don's D.I. Auto and Truck Service"
  I recently had my diesel truck serviced at Don's D.I. Auto and Truck Service, and unfortunately, I cannot recommend their services based on my experience. Here's why:
  Long Wait Time: I had to wait almost a week for my truck to be repaired. Despite their initial assurance of a timely repair, the delay was frustrating and inconvenient.
  Failure to Use Original Parts: The service center guaranteed the use of original parts for my diesel truck's repair, which was a significant factor in my decision to choose them. However, I later discovered that they didn't use original parts as promised, and this left me feeling deceived.
  Lack of Transparency: Throughout the repair process, there was a notable lack of transparency. I wasn't provided with clear updates or explanations for the delays or the deviation from the use of original parts.
  Ineffective Communication: Communication with the staff was often unresponsive, and I found it challenging to get updates or answers to my questions, which only added to my frustration.
  Inadequate Repairs: To make matters worse, after the prolonged wait and the use of non-original parts, my truck still experienced issues, indicating that the repair may not have been completed effectively.
  I'm very disapointed I will be sicking Legal advice

• Review fromBrandon R

  Date: 11/04/2023

  1 star
  Scam had to tow my car back home after paying 1300 for it sound worse than it did they took parts out of my car had them hidden in there shop and when I asked them about them they said oh sorry here they are. Paul was very rude and disrespectful over charged me and used my parts and still charged me extra.