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Business Profile

Beauty School

Euphoria Institute of Beauty Arts & Sciences
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BBB Accredited BusinessA+Rated by BBB

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:09/05/2024

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am a daytime cosmetology student at Euphoria. They told all of us upon admission that the maximum class size is 15 people. A lot of people enrolled specifically because the class sizes meant they would get more hands on training from the instructors. However, Euphoria decided to add 20+ people to a classroom that was already at 15 for the day cosmetology program. As a result, we barely get through any of our work now. The teacher does not have the time to tend to us. Our classroom does not have the capacity for the amount of people they shoved inside of it. And on top of that, because theres so many people in such a closed space, when we do acrylic nails, the smell of monomer makes us lightheaded and dizzy, and all the blow dryers going at once gets hot enough that you cant focus due to the heat. The president told us she would give us a solution since it is greatly impacting our quality of education, and did nothing. She doesnt care. But they wont let us drop out for being misled. You can ask any of the daytime cosmetology students and every single one will tell you the same story.

    Customer Answer

    Date: 09/05/2024

    Please do not reveal my name to the school. I am afraid of being expelled by complaining about our unfair conditions. 

    Customer Answer

    Date: 09/06/2024

    Hello,

    We need the class size fixed and adjusted, or all of our money back to those who wish for their tuition back 

    Customer Answer

    Date: 09/06/2024

    Please delete my complaint. The school has rectified the situation. 

Euphoria Institute of Beauty Arts & Sciences is BBB Accredited.

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