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Business Profile

Boxing Gym

Split T Boxing Club

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Boxing Gym.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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  • Initial Complaint

    Date:06/20/2023

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 5/12/23,This is only regarding (Split- T Boxing) portion because there are several gyms inside Split T. Again the boxing portion only.I (*************************) attempted to express how I was displeased with the classes lately specifically on how the level has dropped to me personally. When I attempted to address *****-(the owner) he basically down played my concern with his sarcasm and said that it's' what I put in it.' I totally got offended because I put a 100% in each class and (my instructors can vouch for me. ) I was giving feedback in which his wife has encouraged me to do. The conversation literally turned left with both of us ******* and ***** said he didn't like how I talked to him and I didn't like how he talked to me. ***** then screamed "If I didn't like it there's the door. So I took his advice and walked out the door never to return. Having been a faithful client for one year - never been late -nor missed a payment- plus bought products from his gym and help keep the gym clean. Meanwhile on 3/25/23. I paid $400 in cash to rent the gym(Split T) out for my movie reel and since he told me to walk out the door. I will not include his gym in my movie reel so I want my $400 returned in cash- just like he received. I called several times and sent text asking when can I pick up my money- only to be ignored. I finally received a text from a staff members stating that his wife has been out of the office and will respond on Thursday. It's now the 23rd my first text was on 5/12/23.Obviously they are ignoring me and I believe that to be poor business. Instead of getting my significant others involved. I chose to write a complaint asking for your assistance- in getting my $400 returned to me.Thank You,****************************

Split T Boxing Club is NOT a BBB Accredited Business.

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