Reviews

Review Details

• Review fromJu W

  Date: 01/31/2025

  1 star
  They started sending me unsolicited "news" emails. When I went to the bottom of their page to unsubscribe it said I was receiving the emails because I had "opted in" to that service. I have no recollection of expressly requesting this service. I notice that this company is not BBB Accredited, yet they have been given a BBB rating of A.

• Review fromJaime S

  Date: 06/07/2023

  1 star

  Jaime S

  Date: 06/07/2023

  This company and website are awful. There was a movie I wanted to watch - didn't realize the site was nonsense right-wing propaganda. I don't care about the initial $9.99. But I canceled my subscription and was charged again. When I reached out, I was advised the do not refund monthly subscriptions. Then after emails back and forth they changed the phrasing to "We 'can't' refund..." - whatever the case maybe, griters gonna grift. Absolute trash.

  Blaze Media LLC

  Date: 06/08/2023

  We apologize for the inconvenience. We show no original cancellation aside from the request after the charge on 6/6. The representative was only following the agreed upon refund policy as spelled out in the Terms of Use. We have however made the exception and refunded the charge on 6/6. Have a wonderful day. 

• Review fromBrian B

  Date: 03/08/2023

  1 star

  Brian B

  Date: 03/08/2023

  I was paying for Mug Club, They no longer have Mug Club and kept charging me anyway, i emailed them and this is the response: I wasn't playing for "Blaze TV" I was paying for Mug Club as even stated on my receipt.
  We do appreciate your support we do not refund or prorate due to a show no longer available on blazetv.com.
  Terms of Use paragraph 4 that states - We make no guarantee as to the availability of any particular episode or content of BlazeTV or the total number of episodes or amount of content to be broadcast.

  Blaze Media LLC

  Date: 03/09/2023

  Hello Brian,

  
  

  We understand that you may have
  signed up in order to watch Louder with Crowder, but your subscription is for
  all of BlazeTV regardless of your utilization of it. Our terms of use
  specifically state "We make no guarantee as to the availability of any
  particular episode or content of BlazeTV or the total number of episodes or
  amount of content to be broadcast." Therefore if a subscription was solely
  for 1 show we would have restricted access to that content only not all of BlazeTV's
  network. The terms also state that "If you cancel, you will not receive
  any refund and we will stop charging your account prior to the next billing
  cycle, but your access will continue for the remainder of the current annual
  period. All charges for an annual subscription are nonrefundable.

  
  

  For clarification: you purchased the subscription in June of 2022 and was charged for the year at that time. We have not charged you since Mug Club ended. Your subscription is set to expire at the end of the billing cycle. 

  
  

  We do hope that you join us in the future when we may bring
  more shows to your liking.

• Review fromLowell S

  Date: 02/01/2023

  1 star

  Lowell S

  Date: 02/01/2023

  I specifically subscribed to Mug Club for one year, as the Louder with Crowder show is the one show I watched on the Blaze. I had only a month and a bit of Crowder's content before the contract expired and there was no longer any Louder with Crowder show. I asked that they refund my money for the remaining months but the Blaze claims it has no obligation to refund any money. This may be in the fine print but It is unethical to keep money for content not available.

  Blaze Media LLC

  Date: 02/01/2023

  We understand that you may have signed up in order to watch Louder with Crowder, but your subscription is for all of BlazeTV regardless of your utilization of it. A Mug Club subscription is simply an annual subscription to BlazeTV, that informs us you would like a Louder with Crowder Mug so we gather your address. Our terms of use specifically state "We make no guarantee as to the availability of any particular episode or content of BlazeTV or the total number of episodes or amount of content to be broadcast." The terms also state that "If you cancel, you will not receive any refund and we will stop charging your account prior to the next billing cycle, but your access will continue for the remainder of the current annual period. All charges for an annual subscription are nonrefundable. We sincerely hope that we are able to bring content in the future that are more to your liking.
  BlazeTV Customer Support

• Review fromMilan M

  Date: 12/28/2022

  1 star

  Milan M

  Date: 12/28/2022

  The blaze is using Louder with Crowder and Mugclub to lure in people to subscribe but will no longer have Louder with Crowder and Mugclub as part of its base. They will not refund any part of the 3 year subscription started just months ago.

  Blaze Media LLC

  Date: 01/06/2023

  We understand your frustration. Our terms of use empathically state "We make no guarantee as to the availability of any particular episode or content of BlazeTV or the total number of episodes or amount of content to be broadcast." and that we do no not offer partial or full refunds. We have reached out to you concerning this issue from our support email address. 

  Thank you. 

  BlazeTV Customer Support