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Business Profile

Cargo Containers

Conex Depot, Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cargo Containers.

Reviews

Customer Review Ratings

4.11

Average of 9 Customer Reviews

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Review Details

  • Betty P

    Date: 04/26/2025

    Just wanted to mention many thanks for the good rate and knowledge on ordering our 20ft container!!

  • Jonathan P

    Date: 12/05/2024

    Jonathan P

    Date: 12/05/2024

    On 12/4/24 I placed an order for a 40FT High Cube Double Door New (One Trip) Shipping Container with Maxwell Jones. Everything seemed to be going well and he sent me a link to pay by credit card that he personally suggest I use as payment method. The payment link said I must provide a "selfie" holding up my Driver's License & my Credit Card.
    On 12/5/24 I called Maxwell Jones back saying I will not send the requested "selfie" and told him frankly I was starting to feel like this was a scam. When pressed as to why they needed a "selfie" his answer was "to cover ourselves on our end"
    Cover what? They had my $5,884.00 because my Citi app clearly proved it. They had my full name & home address and they had the container so again I asked what "risk does conex depot need to cover? I never got an answer. To move forward with the sale Maxwell Jones then suggested I pay with a check. So they had my $5,884.00 CC payment and now wanted another $5,884.00 by check for the container I already paid for.
    In this day and age of Identity theft I am shocked conex depot expects a person to send a picture of yourself holding up your Driver's license and credit card like some sort of ransom/ proof of life photo. You would have no idea or control over what will happen with that picture. Go browse *************.gov website and see if they suggest sending "selfies" with your personal information.
    Now, I'm forced to dispute the CC charge to get my money back.

    Conex Depot, Inc

    Date: 02/12/2025

    When a customer places an online order using their credit card, and the delivery address is different from the card's billing address, we must take additional steps to confirm card owner has authorized the purchase. This is to protect consumers against credit card fraud.

    The policy is clearly posted on our website and is the same as showing one's ID when using a credit card to make a purchase in any brick and motor store. 

    As for the payment it was immediately refunded to the customer's payment credit card when they were unwilling to confirm card owner authorized the container purchase. 

  • Cindy M

    Date: 09/05/2024

    "Ordered my 20' wind and water tight container and it was delivered in just under a week. Condition is good, no leaks, doors open fine. Couldnt be happier. Thanks!"

  • Steve J

    Date: 08/02/2024

    Excellent service and quality containers at Conex Depot! Their team was knowledgeable, helpful, and made the process seamless. Highly recommend for all your shipping container needs!

  • Mathew U

    Date: 08/02/2024

    I recently purchased a shipping container from Conex Depot and couldn't be happier with the experience! The staff were knowledgeable, friendly, and helped me find the perfect container for my needs. The prices were competitive, and the delivery was fast and efficient. The container itself is sturdy, secure, and exactly what I needed for my project. I highly recommend Conex Depot for anyone looking for reliable and affordable shipping containers.

  • Thomas W

    Date: 05/26/2024

    I bought a container from Conex Depot and received great service. The shipping container arrived on time, as scheduled, and I am quite happy with the quality of the product. I would definitely recommend them.

  • Boris B

    Date: 05/14/2024

    I had a lot of questions about containers and these guys were awesome! They took the time to walk through every question I had and helped me understand exactly what it would take to buy a shipping container and have it delivered to my land. Honestly, I couldn't be happier with the customer service I received here and am glad I called!

  • Stuart P

    Date: 02/02/2024

    Stuart P

    Date: 02/02/2024

    It was a great company to deal with, quick responses, quick to process payment, but my only, and big complaint is with their sales staff. I have an email thread several weeks in length. Discussing my delays in getting it delivered because we still had a number of piers to get poured in place. I specifically stated, the container was to get set on piers. I asked if there was a special truck involved, if I needed to request a crane truck... I was assured that all their drivers were capable of dropping the container off on my piers. The piers by the way were only 28" in height, 24" in diameter. My salesman just forwarded me some info on what was required in order to do that accomplished, basically had to have 60 feet cleared in front of the container for truck to maneuver.
    Well it didn't really matter that there was over 130 feet of cleared land for the truck to get around in because the driver that delivered my container got out of his truck and said, "I hope you don't want me to drop this on those piers...uhhh, I can't drop that on those piers, I am only equipped to drop these on the ground. So my $4000 container from Conex Depot ended up costing $5300 in the end because I was forced to rent a tele handler to get it moved. Special thanks to my salesman Kyle.

    Conex Depot, Inc

    Date: 03/21/2024

    Hi Stuart. We apologize that you had some additional
    costs for the special delivery of your container. Our salesperson should have
    informed you that we offer standard ground delivery of all containers and
    lifting onto an elevated surface such as a pier would be at an additional cost
    than a typical container roll-off service. We do our best to get our customers
    the lowest trucking rates in the market. Unfortunately, in this instance, our
    salesperson might not have understood the unique nature of this delivery and
    that it would incur a higher charge. Again, we apologize for this delivery issue
    and will do our best to make it up to you on your next shipping container
    purchase. Thank you for your business.

  • Kenneth H

    Date: 02/02/2023

    Their new containers are amazing! Delivery was first class. Highly recommend this company.

Conex Depot, Inc is NOT a BBB Accredited Business.

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