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Business Profile

Carry Out Food

Domino's Pizza #7468

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:11/14/2023

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On the night of 11/8/2023 I placed an order for contactless due to having children that I do not want exposed to strangers when approached at the door. I specifically asked in the delivery description to not ring door **** but to call or text when order was delivered (the purpose is I have a 1 year old That wakes easily) when the order was delivered around 8:56p-9p the delivery driver rang the door bell anyway. When I opened my front door with my 4 year old the driver was standing outside my house about *************** of my door. I picked up my food off the ground and said thank you. I quickly noticed there was a pen and receipt on the food. When I realized the driver was standing infront of me I said I ordered for contactless delivery and with an attitude the driver said it is contactless all while less then *************** me at this point begins to speak to my 3 year old which made me uncomfortable. The driver then adds to say we work for our tips. I quickly signed the receipt and handed her back her pen and clipboard she snatched it out of my hand very rudely. Not only was orders for contactless delivery not honored but it was very unprofessional to force someone to tip you and stand outside your house and then thinks its ok to speak to my child.

Domino's Pizza #7468 is NOT a BBB Accredited Business.

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