Collections Agencies
Acctcorp of Southern NevadaThis business is NOT BBB Accredited.
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Complaints
Customer Complaints Summary
- 7 total complaints in the last 3 years.
- 3 complaints closed in the last 12 months.
If you've experienced an issue
Submit a ComplaintThe complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.
Initial Complaint
Date:12/26/2024
Type:Billing IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am not liable for this debt with ***************************, I do not have a contract with Richland Holdings **** or Acctcorp of Southern Nevada. These two businesses have the same address. The address for both businesses is ***********************************************************************************************. They did not provide me with the original contract as I requested.Business Response
Date: 12/26/2024
This account was assigned by ************************** to Richland Holdings, Inc. dba AcctCorp of Southern Nevada for collections on 7/25/2024.
The account has been verified and validated by the original creditor and a copy of the debt validation has been sent to the consumer at the updated address provided herein.
If the consumer has proof of payment it can be submitted for review at *************************************************. If the consumer has additional questions we can be reached at ************.
Initial Complaint
Date:10/09/2024
Type:Order IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
My wages was garnished by this company back in May. They send me paperwork of the total garnishment that would be happening for my check. It was stated on the paperwork that the interest was included. 2 months after the garnishment was finished I'm being sent paperwork of the same verbiage I got on the initial garnishment. I'm being told that I owe $229.79 for interest. But the paperwork I received does not state that the $229.79 is for interest. It's stating for fees mileage Commission all of the things that were already on the original garnishment that was included in the total price. The office will not provide me the proper paperwork stating that this amount is due for interest on my garnishment. From the paperwork I received the 229 was already included and I have paid those fees already. I was told that they're submitting another garnishment to my job for the 229 stating that is interest but again I have no paperwork stating that this amount is due to interest. I even asked for a final payment letter and the employee of this company stated that they will SEE. If they can get that paperwork for me. This is unprofessional to have for my records this is unprofessional to know exactly how much is owed when I agree to a certain amount.Business Response
Date: 10/09/2024
Upon reviewing this account and the resulting judgment identified as ********* Justice Court case #**CH001178. The original Writ of Execution indicates interest accrues at $1.42 per day. Upon completion or expiration of said garnishment a renewal writ would need to be filed to collect the accrued post judgment interest. There are fees associated with the filing of a renewal writ paid to the courts and fees to serve the renewal writ paid to the Constable and Employer. Assuming the Balance on the renewal writ is paid in full through the current garnishment process the Judgment will be satisfied upon receipt of those payment from the Constable.Initial Complaint
Date:09/09/2024
Type:Billing IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am urgently addressing the errors on my credit report, caused by the unauthorized sharing of my personal information with credit bureaus, which has led to significant financial and emotional distress.According to 15 USC 1681 Section 602, I have the right to financial privacy, and I expect my information to be handled with strict confidentiality.Additionally, 15 USC 1681 Section 604(a)(2) requires that a consumer reporting agency cannot share account details without my explicit consent, which I have not given.The discrepancies linked to ACCTCORP OF SOUTHERN N have adversely affected my financial situation, and I request an immediate correction.Please also adhere to 15 USC 1666(b), which prohibits treating credit card payments as late under specific circumstances.For reference, my account details are: Account Number: **************I urge a swift review of my account, correction of the inaccuracies, and strict compliance with federal laws.Failure to address this issue promptly may lead to legal action. I expect your immediate attention to this matter.Sincerely,****** *********Business Response
Date: 09/09/2024
This account was assigned by The Suites@ Flamingo to AcctCorp of Southern Nevada on 9/25/2020 for collections of an unpaid balance. This account has been disputed and validated previously. Debt Validation has been mailed to the consumer directly to the updated address obtained from the consumer on previous disputes. The information has been verified and validated by the original creditor. This debt is deemed valid and is being reported in compliance with Nevada and Federal Law.Initial Complaint
Date:04/11/2024
Type:Billing IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am not liable for this debt with The Suites Indios. I do not have a contract with Acctcorp of Southern Nevada. They did not provide me with the original contract as requested.Customer Answer
Date: 04/12/2024
Pursuant 18 U.S.C. 8, I do not own any debt. ************ is violating my civil right to privacy.Customer Answer
Date: 04/12/2024
Alleged account # associated with ********************** is ******** and the alleged amount due is $1,511.Customer Answer
Date: 04/12/2024
Completed authorization form attachedBusiness Response
Date: 04/15/2024
This account was assigned to AcctCorp for collections by the Suites @ Indios on 2/11/2020. This account has been previously disputed and validated by the original creditor. If the consumer has additional documentation to be reviewed it should be submitted to our office in writing so that we can attempt to assist the consumer further. If the consumer would like to discuss options to resolve this matter they can contact us at ************.Customer Answer
Date: 04/18/2024
No....I am not satisfied with the response from Acctcorp of Southern Nevada. I have not validated any legal obligation with Acctcorp of Southern Nevada. I have no contract with Acctcorp of Southern Nevada. Therefore, I will not contact them to discuss their erroneous account information. Pursuant 18 U.S.C. 8, I don't own this debt. Acctcorp of Southern Nevada is violating my civil right to privacy.Customer Answer
Date: 04/18/2024
Complaint: 21560210
I am rejecting this response because:Most Recent MessageDate Sent: 4/18/2024 1:38:24 AM
No....I am not satisfied with the response from Acctcorp of Southern Nevada. I have not validated any legal obligation with Acctcorp of Southern Nevada. I have no contract with Acctcorp of Southern Nevada. Therefore, I will not contact them to discuss their erroneous account information. Pursuant 18 U.S.C. 8, I don't own this debt. Acctcorp of Southern Nevada is violating my civil right to privacy.Business Response
Date: 04/30/2024
This account was assigned by the original creditor to Acctcorp of Southern Nevada for collections of the unpaid balance.Customer Answer
Date: 05/01/2024
M
Kindly explain to me why your company has considered that Acctcorp of Southern Nevada has replied to me in "good faith" and my case is closed when they have clearly not provided any evidence that I have any contract with their company.
They have no legal right to spread any erroneous information about me to any credit reporting agency.
I initiated this case in "good faith" and have responded in "good faith". Why have my efforts been undermined by a company who cannot substantiate their right to disclose information about me that invades my privacy??? I have repeatedly stated that I have no legal contract with Acctcorp of Southern Nevada; therefore, I have no document to produce....BUT THEY DO.I feel that your company has not given me the same level of regard as you have given this questionable company---BBB has more been of service to Acctcorp of Southern Nevada.
Thanks in advance for your ethical consideration.Initial Complaint
Date:09/18/2023
Type:Billing IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am not liable for this debt with RICHLAND HOLDINGS,IN! I do not have a contract with this collection agency. They did not provide me with the original contract as requested. This is complete fraud!! I have do not and have not lived at THE SUITES FLAMINGO, Original creditor..Customer Answer
Date: 09/18/2023
My name is being used without permission!Business Response
Date: 09/21/2023
A review of the account shows an agreement between ***********************, another consumer and ********** @ ********. This account was assigned to Collections with AcctCorp of Southern Nevada by ********** @ Flamingo. If the consumer wants to initiate a formal dispute with our office, they can do so by sending their dispute in writing to our office with verification of their Name, Address and the Last 4 of their SSN and we would be happy to mail to them validation of the debt. Our mailing address is ****************************************************************************.
Initial Complaint
Date:08/31/2023
Type:Billing IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am not liable for this debt with ********** Flamingo. I do not have a contract with ************ of *********************************************. They failed to deliver the orginal contract as requested.Business Response
Date: 09/05/2023
Upon review of the account associated with this dispute, it appears this is the first dispute. Our office received a call from the Consumer on 8/23/2023 at which time the Consumer requested a voluntary payment plan and at no time indicated that the debt was being disputed nor requested any documentation. AcctCorp of Southern Nevada is not a Debt Buyer and the account was assigned for collections by The Suites @ Flamingo on 3/1/2022. Validation of this debt is being mailed to the updated address identified in this complaint today. Upon review of the supporting documentation this debt is valid and is being reported to the Credit Bureaus accurately.Customer Answer
Date: 09/08/2023
Complaint: 20550497
I am rejecting this response because:I did not sign a contract stating that this debt would be sent to a collections agency and reported to my credit bureau. I request that it be removed from my credit account.
Sincerely,
*******************************Business Response
Date: 10/06/2023
Permission is not required from a consumer for a debt to be reported to a ************** The debt in question has been reviewed, determined to be valid and is being reported to the credit bureaus accurately.
Initial Complaint
Date:10/03/2022
Type:Billing IssuesStatus:AnsweredMore info
Complaint statuses
- Resolved:
- The complainant verified the issue was resolved to their satisfaction.
- Unresolved:
- The business responded to the dispute but failed to make a good faith effort to resolve it.
- Answered:
- The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
- Unanswered:
- The business failed to respond to the dispute.
- Unpursuable:
- BBB is unable to locate the business.
I am not liable for this debt with BRAZIL TEAM REAL ESTATE and do not have a contact with ACCTCORP OF SOUTHERN NEVADA. They did not provide me with the original application like I asked.Business Response
Date: 10/05/2022
Our office has reviewed the account for *****************************. This account was assigned to our agency for collections by Brazil **************** and was not a bought or purchased debt. To date, our office has not received a formal request for a copy of the lease and we are not aware if a request was ever submitted to the original creditor. In response to this complaint we will submit via mail to *****************************, to the address that has been provided through this complaint which has been updated in our records, a validation of the debt.
Please let us know if there is anything else that our office can do to assist with resolving this matter.
Business Response
Date: 10/21/2022
In the consumer's previous complaint he indicated that our office failed to respond to his request for debt validation. For the record our office had never received prior written request for validation but in response to his complaint to your office we did generate a complete debt validation which included *************************************************************************************** review of the supporting documentation produced it appears that the last time ***************************** was current on the lease agreement was in June 2021. After June 2021, an accumulation of rent/late fees/ eviction costs/ and damages increased the balance quite significantly. ***************************** was evicted on 9/1/2021 and per the lease agreement was responsible for the rent until the end of the lease term or until the property was released which occurred on 11/15/2021. Additionally, per the contract (lease agreement) the Consumer is responsible for collection fees if the balance is not paid upon demand and is forwarded to a collection agency for collections. Interest is also accrued at the Contractual rate of 2% per month or 24% per year from the date of first delinquency and until paid in full. Collection fees were added to the debt upon assignment and are included in the unpaid balance. Further review with the original creditor has determined that no payments have been received after the account was assigned and the current balance outstanding with AcctCorp is verified and validated as correct.
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