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Business Profile

Collections Agencies

CF Medical LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Collections Agencies.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/20/2023

    Type:Billing Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They continue to try to collect a debt that has been paid. I have spent hours providing documentation of payment. This time they waited 4 years to send me another collection notice through another collection agency, ******* in *******, *****. It is difficult to access payments in bank accounts from 4 years ago without being able to narrow down the date of billing or payment. The collector would give me no information other than date of service. I have asked for resolution but what I would like is to not have to spend hours proving I paid something every 4 years. This feels like a scam to get double payment for medical bills. I want them to get themselves sorted, stop selling my paid bill to other creditors and be penalized for harassing people for payments they have received. Even the medical office providing the services is appalled. Emails regarding last time they tried to get a double payment in ******************************************************************************************************* March of 2020. These people are unbelievable.

    Business Response

    Date: 01/17/2024

    BBB of ***************
    ********************************************************************************

    Attn.: *******************, Information Specialist

    Re.:  Case #: ******** *****************************

    ************:

    Correspondence regarding this consumers complaint has been received for review and reply.  It appears this complaint was sent to the wrong company. However, the complaint was forwarded to the appropriate company, The Law Offices of ************************************************** (MBA). MBA has closed Ms. ********* account and will make no further attempts to contact her regarding this account.

    Should you require any further information,please do not hesitate to contact us.

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