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Business Profile

Condominiums

Borgata Condominium Homes

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Condominiums.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 1 complaint closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/17/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I was emailing with the Manager ************************* regarding my rent payment & setting up arrangements for the past due balance. ******* was working with me & emailing telling me to deposit in the Owners account until my balance is paid as of 8/16/24 shes acting like she dont know what Im talking & she has been hacked. She took my *************** to send me a 7 day with inaccurate amount awed. Shes taking my money & not applying it to my rent account.

  • Initial Complaint

    Date:01/02/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My lease ended on September 1st 2023. Everything was turned in and the apartment was left in better than received condition. Weeks later when I had received my deposit refund, I began to teach to Borgata Management. They falsely charged me for repairs to the apartment and when I asked for proper documentation of said repairs ie. description of the repair, pictures and/or video, I was fully ignored. The property Manager is failing to provide me with proper documentation, and evidence of the alleged charges taken out of my deposit. I have reached out to Borgata property management and regional and corporate offices and no one will respond to my request. I believe the company is unethical and inaccurately changing tenants.

Borgata Condominium Homes is NOT a BBB Accredited Business.

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